Question about HP PSC 1350 All-In-One Thermal Printer

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My "check print cartridge" light is on. When I open the carraige door, the print cartridge doesn't move.

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  • atlantahecks Apr 28, 2010

    I cleaned the cartridges which did not help. The "check print cartridge" light is still blinking. The entire print carraige should slide back and forth when the door is opened and it is not. It seems to need reset.

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2 Answers

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Hi


Thanks for using FixYa. To start with clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. If still the issue is not resolved the please check this link for "check print cartridge error".Please do accept the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Posted on Apr 28, 2010

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  • Master
  • 666 Answers

The message is to tell you the cartridge is out of ink and needs to be replaced if it has been replaced you need to go into the menu and clear the error count to let the printer know it has new ink


Hope I helped
Robb

Posted on Apr 29, 2010

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1 Answer

Whenever i try to print it does 1/2 page then the cartridge keeps getting stalled on one side. Error message on screen says print cartridge stalled, error message on printer says clear carraige jam. Cannot...


If there's a carriage jam. While the printer is turned on, Open the access door of you printer.
If the carriage is stuck at the left side, try moving it manually by hand to the right most part of the window. If it's stuck on the right, try moving it by hand to the left.
If you've already done that. While the printer is turned on, unplug the power cord from the back. Close the access door. And then plug it back in.
Make sure you restart the computer first just to avoid documents getting stuck in the print queue. Try printing again. Usually it does the trick.

Feb 03, 2011 | Office Equipment & Supplies

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On an HP PSC 950, I'm getting a repeated "Press Enter to Align Cartridges" message when I try to copy. Got a response from a previous expert that wasn't even applicable to this model, and no response...


hello, the reason your printer is constantly trying to align cartridges, is it did not complete the alignment, machine must complete alignment, so this message will go away, this machine requires all #15 black ink cartridge and #78 color ink cartridge, it requires the color ink to be working since it uses either yellow or magenta ink for calibration,also black ink has to working for this to work. now if the ink cartridges are known good ink or printing ink cartridges, then the problem maybe the sensor that detects the color when it prints, you may try with a soft wet or damp paper towel, when cover is open as if you are replacing the inks, unplug printer from power, move carraige to left alittle bit more, on the right hand side of carraige, you might see a black piece of plastic, behind that is the sensor, use the wet towel and wipe the bottom part of carraige and sensor, do this several times. now go ahead and close machine and power up, see if machine will pickup paper, print the calibration page. if all is working it should pass.

Oct 06, 2010 | HP PSC 950 All-In-One InkJet Printer

1 Answer

My printer is showing an E sign, and flashing lights next to the ink symbols, but I have changed both cartridges


Issue : One or both Check Print Cartridge lights are blinking. On light Resume light Check Print Cartridge light Paper Type lights On Off Blinking Off Figure 7: Check Print Cartridge light is blinkingc01058982.gif Cause 1

The print cartridge access door is open.

Solution 1

Make sure that the print cartridge access door is completely closed.

Figure 8: Close the print cartridge access doorc00858057.jpg Cause 2

The print cartridges are missing or not seated correctly.

Solution 2

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Make sure that both print cartridges are installed. If one is missing, obtain a compatible print cartridge and install it in the slot. To check the cartridge compatibility for your product, go to HP SureSupply . To identify your cartridge type in a language other than English, click the language link that appears near the globe icon in the top right corner of your browser.
  3. Run a finger along the top of the print cartridges. If any are sticking up, gently press the print cartridge down and forward into the slot until it clicks into place.
  4. Close the print cartridge access door. If a new print cartridge is installed, the product automatically aligns the print cartridges.
  5. Try the print job again.
Cause 3

The plastic tape was not removed from the print cartridge.

Solution 3

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Gently press down on each print cartridge to release it and then slide each print cartridge away from the product, out of its slot.
  3. Turn the print cartridge over so that the ink nozzles are facing up and make sure that the plastic tape has been completely removed from the print cartridge. Remove any plastic tape that remains. CAUTION: Do not touch the ink nozzles or the copper-colored electrical contacts on the print cartridge.
  4. Slide each print cartridge into its slot and then gently press the cartridge down and forward until it clicks into place.
  5. Close the print cartridge access door and try the print job again.
Cause 4

The print cartridge is not intended for use in this HP All-in-One.

Solution 4

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Gently press down on each print cartridge to release it and then slide each print cartridge away from the product, out of its slot.
  3. Make a note of the number on the print cartridge label.
  4. To check the cartridge compatibility for your product, go to HP SureSupply . To identify your cartridge type in a language other than English, click the language link that appears near the globe icon in the top right corner of your browser.
  5. Make sure that each print cartridge is compatible with the product. If both are compatible, reinstall the print cartridges, close the print cartridge access door, and continue with the next solution. If the print cartridges are not compatible with the product, replace them with genuine HP print cartridges that are compatible with the product.
Cause 5

The print cartridges might be defective.

Solution 5

Replace the print cartridges with genuine HP print cartridges that are compatible with the product.

NOTE: The printer might be packaged with only a tri-color print cartridge.

If all of these steps have been completed and the lights continue to blink, continue to the Service the

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1 Answer

I cannot insert the paper tray please help


hello.....

Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism


Thanks


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1 Answer

Printer Carrier Stall


You may have had a foriegn object fall inside the printer such as a pen or paper clip.You may also have a broken sensor which enables the carraige to move to the centre when the lid is open. You can try and carefully move the carraige over manually when the printer is turned off to see if there is something blocking its path. If the sensor is broken you can replace the cartridges by moving the carraige over when turned off.

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Carraige jamming, prints but does not release printed copy. Print cartridges jamm as well. Have to turn off printer open print cartridge door and then they release when turned back on. Opened rear and...


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HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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1 Answer

Cartridge jam won't clear HP 5610v


I had the same problem and just got it to work. go to
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00577763&lc=en&dlc=en&cc=us&lang=en&rule=22243&product=441125

go to the section "Moving the carriage" turn on printer and then unplug power. If you still cant move the carrage then remove both toner cartridge and all the trays. Then completely disconnect printer and stand it upright (so paper feed and cartridge tray is on top) Look thru the paper feed area to the left side of toner carrage and you will see a little plastic tab around the bottom back of the carrage. That tab is suppose to be inside a track on the bottom of the carrage. I think that when we put in or took out toner we must have pushed it to hard and that piece jumped out of the track and has "locked" the carrage. I just pushed the carrage up carefully and used a letter opener to move the plastic tab back into place (tab is spring loaded) print working fine now. Hope this solves your problem

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1 Answer

Paper Jam


Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism

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1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

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1 Answer

Carraige Jam


maker sure the cleanout station is not stuck..it moves also...dont break it just see if it isn stuck...move the carriage back and forth. put paper in it and turn it back on.....if that does not work..take the paper out ..open the back and roll th big wheels a bit and try again.

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