Question about Ecoquest Fresh Air Air Purifier

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Fresh Air will not work after cleaning

We have had our Fresh Air for over two years and have cleaned it accordingly every month without problem. This time, after cleaning, the LCD screen lit up with the usual content present. However, when I pressed the reset button, all words disappeared (but the screen remained illuminated) but the unit would not come on. Only the blank LCD screen is illuminated. I checked the fuse and it is ok. I re-checked the wiring inside and all is ok. I have tried unplugging it and replugging it into the outlet. Nothing works except the bland LCD screen. What is wrong? Thanks.
Larry Little

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How well did you clean it, there are 2 connections to the lcd screen up front maybe one of those became unpugged. You have to be careful cleaning around the circuit boards because body static can ruin a circuit board. Its possible that happened . I had a problem with a lcd screen going bad and the unit would not come on and just stay lit like your describing. I replaced the screen and it was fine.

Posted on Apr 29, 2010

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Hi Ed,

You should also clean the contacts points that touch the plates with the amonia and water solution. Use a brush and to remove any deposits on those contacts. Also the purification plates will not work if they are still damp when they are put into the machine. They must be completely dry in order to work. Use a hair dryer to dry off any water on the metal grid or allow them to dry for 24 hours. Hopefully that should get your plates going again.

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Hi,

When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com

If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.

Dutch

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