Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

2 Answers

My Nomad zen xtra 40gb is stock !!!

It is frozen on the EAX logo when it is on ac and it is the same on battery.
please help, I love my zen xtra
thanks

Posted by on

  • bouds2 Apr 01, 2008

    it did unfreeze it but now it on the screen that says

    clean up

    format

    reload

    reboot

    I tried all those functions but it comes back to this window

    help me please, your help is very appreciated

    thank you

×

2 Answers

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While it is plugged into AC, put a paperclip in the reset hole while pressing the play button. It should go to recovery mode within a few seconds. Then try format. But this will erase all your files. However, it will also tell you if you need a new hard drive. If it says something like harddrive problem then its time for a new hard drive.

Posted on Apr 01, 2008

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It sounds like the hard drive may be damaged. Have you tried to put it in recovery mode?

Put a paperclip in the reset hole while holding down the play button until you see the screen go to recovery mode. Then try the format option; this will erase all your files but it will tell you if you need a new hard drive.

Posted on Apr 01, 2008

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