If the toner is loose, and you can smudge it with your fingers, then it is a fuser error. The fuser is the hot roller at the back that melts the toner onto the page. If the toner is not loose but the page just has a kind of grey dusty background which cannot be rubbed off with your finger then the problem could be a dirty transfer roller or a dirty cartridge. It could also be dirt in the optics if it is used in a dusty environment. Cleaning the lenses with a clean dry cloth should clear that up.
508 views
Usually answered in minutes!
×