Question about Brother HL-5240 Laser Printer

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I HAVE TONER ALL OVER PAPER WHEN IT PRINTS OUT

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If the toner is loose, and you can smudge it with your fingers, then it is a fuser error. The fuser is the hot roller at the back that melts the toner onto the page. If the toner is not loose but the page just has a kind of grey dusty background which cannot be rubbed off with your finger then the problem could be a dirty transfer roller or a dirty cartridge. It could also be dirt in the optics if it is used in a dusty environment. Cleaning the lenses with a clean dry cloth should clear that up.

Posted on Apr 28, 2010

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Posted on Jan 02, 2017

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1 Answer

Why is the kyocera fs-c5100dn print smudging


If the final product is smudging after it prints out the fuser unit is not working and the toner is not fused to the paper. Also the paper should be warm when it prints out.
If it is during the printing you may have loose toner in the printer that is contaminating the print process.

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Why is it when using black it only comes out grey on the far right side


remove toner and drum unit
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It only prints on the left side of the paper. The print fades and then there is nothing on the right hand side. It doesn't matter what you print or from what program, only about 2" prints down the...


1. Take the toner out and shake it side to side so you even the toner level in the cartridge.
2. If this won't fix it, check toner level, might be low. If low, you need to replace toner.
3. Last option, you might have to replace the Photoconductor Unit.

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Black prints 1" either side of page. middle fades to nothing.


clean the paper path rollers. usually if toner cartridges are refilled type they are overfull and spill toner on paper path.

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Even though the toner was shown at 1/2, I had the fax machine operator install a new cartridge. Problem solved!

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Samsung CLP-300 dark prints and smears


For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.

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Check your Toner Carts.
Is the line a certain color?
Black perhaps?

Lift the door of the toner cart.
If you see a streak on your toner drum, you will see a streak on your paperwork.

Look at your fuser as well.
Is there a problem with the big orange roller?
BEWARE! Don't touch the fuser roller its EXTREMELY HOT!
Let the printer cool down before inspecting.

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Patchy Prints


I believe that the Heat roller in the Fuser has a build up of toner on it(in some areas) and as a result is not fully fusing the toner into the paper. when you use a thick setting you are actually slowing the speed down to allow more heat to the toner. the thicker paper causes more pressure allowing the toner to fuse properly. I would say you need a new Heat roller and possibley a pressure roller. You could try running 20 copies of a blank white page. Sometimes this will help. Poor fusing can also cause a previous image to come up on the next page or repeat itself down the page. A service call is in order if this does not work.

Hope this helps
Dave T

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The following can cause bands (vertical on a normal page)


Faulty Toner cartridge
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Damaged or dirty LSU glass

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