Question about Lucent Merlin Legend MLX-20L Phone

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OLD SYSTEM I have a Merlin system dating back to 1994. As there is no system administrator, I am "on my own" so to speak. We need to access an incoming line to change the message and noone still working for the company knows the code to access the line. CAN ANYONE HELP ME?????

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  • Anonymous May 27, 2008

    How do I change voice mail for employee that no longer work for the company and we do not have pass word.

    Ofer

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Are you talking about accessing the voice mail of an employee who is no longer with the company or accessing an automated attendant greeting?

Posted on Mar 25, 2008

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Need directions on how to change the time on my phone


The time and date is a system feature rather than an individual telephone feature. To change the date in the Legend Magix system, from the System Programming console: 1.- Press Menu 2.- Press System Program. 3.- Press Exit or Start. 4.- Press System. 5.- Press Date. 6.- Enter date in following format: mmddyy (where MM is the month, DD is the day, and YY is the year). 7.- Press Enter. 8.- Press Exit or Back. 9.- Press Home or Exit to exit programming mode. To change the time in the Legend Magix system, from the System Programming console: 1.- Press Menu. 2.- Press System Program. 3.- Press Exit or Start 4.- Press System. 5.- Press Time. 6.- Enter the time in military/24 hour format: HH:MM (where HH is the hour, 01-24, and MM is minutes, 00-60). 7.- Press Enter. 8.- Press Exit or Back. 9.- Press Home or Exit to exit programming mode

Nov 08, 2010 | Lucent Merlin Legend MLX-20L Phone

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How do I set the time on my phone?


The time and date is a system feature rather than an individual telephone feature. To change the date in the Legend Magix system, from the System Programming console: 1.- Press Menu 2.- Press System Program. 3.- Press Exit or Start. 4.- Press System. 5.- Press Date. 6.- Enter date in following format: mmddyy (where MM is the month, DD is the day, and YY is the year). 7.- Press Enter. 8.- Press Exit or Back. 9.- Press Home or Exit to exit programming mode. To change the time in the Legend Magix system, from the System Programming console: 1.- Press Menu. 2.- Press System Program. 3.- Press Exit or Start 4.- Press System. 5.- Press Time. 6.- Enter the time in military/24 hour format: HH:MM (where HH is the hour, 01-24, and MM is minutes, 00-60). 7.- Press Enter. 8.- Press Exit or Back. 9.- Press Home or Exit to exit programming mode.

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2 Answers

How do you change the time on the phones. Since Daylight Savings time My clock is off by an hour


How do I change the Time and Date on a Merlin Legend system?
To change either the Date or the Time on the Legend system, you must program it from the main System Programming console (MLX-20L). This will change the Time or Date on all the display phones throughout the system, except the ATL (Analog) display sets. These phones must be programmed on each individual set.
How to change the Date in the Legend system:
  1. Press Menu.
  2. Press System Program.
  3. Press Exit.
  4. Press System.
  5. Press Date.
  6. Enter date in following format: mmddyy (where MM is the month, DD is the day, and YY is the year).
  7. Press Enter.
  8. Press Exit.
  9. Press Home to exit programming mode.
How to change the Time in the Legend system:
  1. Press Menu.
  2. Press System Program.
  3. Press Exit
  4. Press System.
  5. Press Time.
  6. Enter the time in military/24 hour format: HH:MM (where HH is the hour, 01-24, and MM is minutes, 00-60).
  7. Press Enter.
  8. Press Exit
  9. Press Home to exit programming mode.

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1 Answer

I need to change the time.


Must be done on a MLX20-L

Changing the time on a Avaya Merlin Magix system is accomplished from the system programming console. The date is change separately from the time.
Changing the date:
1. Press Menu
2. Press System Program
3. Press Exit or Start
4. Press System
5. Press Date
6. Enter the date as: mmddyy where mm = month, dd = day, yy = year
7. Press Enter
8. Press Exit or Back
9. Press Home or Exit
Changing the time:
1. Press Menu
2. Press System Program
3. Press Exit or Start
4. Press System
5. Press Time
6. Enter the date as: hhmm where hh = hours & mm = minutes
7. Press Enter
8. Press Exit or Back
9. Press Home or Exit

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Administrative Mailbox Password-AT&T Merlin Phone System


Which voicemail do you have?
Partner Mail
Partner voice messaging.
Partner mail VS
Partner messaging.

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1 Answer

AVAYA MERLIN ETR-18D TELEPHONE


The following is from here.
IF you have a Lenend or Magix system. IF SO, you will have a VERY LARGE display phone, ususally at the receptionist station. It will be either a MLX20L or a 4424LD+. If so....

Changing the time on a Avaya Merlin Magix system is accomplished from the system programming console. The date is change separately from the time.
Changing the date:
1. Press Menu
2. Press System Program
3. Press Exit or Start
4. Press System
5. Press Date
6. Enter the date as: mmddyy where mm = month, dd = day, yy = year
7. Press Enter
8. Press Exit or Back
9. Press Home or Exit
Changing the time:
1. Press Menu
2. Press System Program
3. Press Exit or Start
4. Press System
5. Press Time
6. Enter the date as: hhmm where hh = hours & mm = minutes
7. Press Enter
8. Press Exit or Back
9. Press Home or Exit

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3 Answers

Voice Mail


If you go to Menu/Messages/Delete Msg, it should take care of it.

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Lucent Merlin Legen MLX-20L Phone


I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.

Good Luck!!

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

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you will need the administrator password to change the time. Access the time and date function by entering Options, System Options, enter password, set date and time, exit.

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2 Answers

HOw to change time and date and names


Setting date and time is an administrator function-you cannot do this from your desk phone. The administrator needs to go into voice mail service-enter mailbox # and passwords-to the #2-schedule-choose1 update system date and time.

Aslo to change the name labels for an extension is an administrator function. From mail console-choose- Menu-Sys program- Exit -More- Labeling- Directory-Extension-Enter extension #-Use letters on screen and letters on switchboard phone –letters in red on labels to enter name. Somewhere you should have a "letter key" in the Voice Mail manual, IF your administrator doesn't have them written on the console phone. Each letter is assigned a 2 digit number to spell out their last name or dept, whichever label you want.
Letter key:
A=21 B=22 C=23 D=31 E=32 F=33 G=41 H=42 I=43 J=51 K=52 L=53 M=61 N=62 O=63 P=71 Q=74 R=72 S=73 T=81 U=82 V=83 W=91 X=92 Y=93
GOOD LUCK!

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