Question about Kenmore 24 in. 15689 Built-in Dishwasher

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Dishes are not coming clean as the rotoraries are not turning.

Water is getting into the unit but no rotation on lower rack or upper rack that supply water

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May be the pump is not developing enough pressure. Contact service center or check the pump if you can. If pump has capcitor run motor try checking the capacitor too.

Posted on Apr 29, 2010

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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1 Answer

Glasses do not come clean in the upper rack but do in the lower. Is there someplace that should be cleaned out to make the upper rack work again


Not knowing what dish washer you have I would check on the sprayer make sure it turns or is not blocked in any way. If the water can't spray up you will not get clean dishes.

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Most dishwashers have a rotating spray bar underneath the upper rack. Over time bits of food can clog up the holes and then dishes won't get clean in the upper rack. Check to make sure all the holes in the spray bar are clear and that it is rotating freely.

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Why doesn't upper spray arm function properly?


A couple of scenarios could cause this problem but the simplest might be the way the dishwasher is loaded. The upper spray arm rotates when water is pumped through the vertical supply tube and into the arm. Make sure that you are not loading the lower rack with items that interfere with the rotation of the upper arm rotor. It might also be a good idea to verify that the feed tube that goes to the spray arm is securely connected to the vertical supply tube.

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Make sure that that upper arm is free to turn. Check it while you have dished installed, because sometimes, dishes on the lower rack may stick up too high and hit it. Otherwise, check the back of the water-supply tube attached to that upper rack.... Is it lining up with the water feed port or hole at the backof the dishwasher? Is there a gasket that is either ripped or missing? And check that wash arm carefully.... Might it be split or bent? Are the holes on the bottom clear? (Those holes are usually angled to push the arm around; if they are clogged, the arm won't rotate.)

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The unit is 6 years old. Dishes on the top rack do not get cleaned. Dishes on the bottom rack are fine.


Hi,



I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...


Dishwasher
Spray Arms not Spinning

How to Buy
Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The
Heating Element not Working

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heatman101

Asker's Testimonial "explanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

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1 Answer

Will not clean dishes on the upper rack


Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.



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Dishwasher not cleaning dishes on top rack


Check the riser tube coming from the pump assembly and be sure it isn't blocked or that something else isn't obstructing the pump intake area. Make sure the upper wah arm assembly isn't excessively loose on the spindle and losing pressure because it's leaking. You may have to remove the lower rack, lower wash arm and cover to see.

If everything is clear, it could be a worn or damaged pump impeller. If the machine drains normally, it's not the motor.

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Recommend you pull the bottom spray arm straight up, then out of the DW.
Remove 9 phillips screws that hold the filter shroud down. Remove the filter and clean/rinse it out.
While the filter it out, grab a flashlight and inspect all over the sump area. Especilly in the area the has the check valve that rotates (Vario motor-driven) to feed the water pressure either to the lower and then the upper arms. Watch out for broken glass! Also, inspect the impeller to see if it is undamaged and spins easily.
Reassemble, then test out.
If problems remain, the the wash pump motor is probably the culprit. Do you get any error messages on the time display?
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Yes there is the Water Div valve, it diverts the water between the wash arms.

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Sounds like the hose assembly that attaches to the rear of the upper rack has come undone. just pull out the upper rack and reconnect it.

please rate my answer as a fixya! thanks.

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