Question about Samsung RFG299AARS Stainless Steel (285 cu ft) Bottom Freezer Refrigerator French Door

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New Frig Won't Cool

We had this frig delivered Monday night. The delivery team set it up and turned it on. Now it has been over 36 hours and neither the frig or the freezer have cooled down at all. I even tried the power cool cycles and nothing. It is not on the showroom setting. I have called Samsung and Lowes and nobody can figureout what is wrong.

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Good day,
If it's brand new, it's under warranty. Have them fix it or replace it. They have no choice.

Posted on Apr 28, 2010

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