Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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When i connect my wd 1tb hard drive i get usb device not recognised plz help

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Hi sexybarneygu, Assuming you have tried other USB ports getting the same problem, I recommend you return it (if it's under warranty) if not, remove the Hard Drvie from the casing and connect it to another computer internally (I dont want you to get another external case for you Hard drive because you hard drive MIGHT be the one with the problem and you cant fix it (you can't fix hard drives, just work around it in order to get your data back and then trow it away). If the other computer sees your hard drive ok, then go buy an external case and install your hard drive there. make sure it's the same interface - most likely SATA interface. I'm 80% sure it's just the casing not the hard drive. Don't forget to rate if my answer helped you. Thank you :D

Posted on Apr 28, 2010

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Posted on Jan 02, 2017

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