Question about Xerox Phaser 8500/DN Printer

1 Answer

We have a 1 inch blank area down the entire page. We have run the troubleshooting process 3 times and cleaned everything. Any suggestions?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 24 Answers

Not familiar with that exact model, but it could be the cleaning tab is not pushed all the way to the side. Some printers use a slider that cleans along the transfer wires which can be knocked out of position and blocks the toner from going onto the page. Check you manual to see if it has a cleaning pad?

Posted on Apr 28, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When printing entire page, i have a blank line every 1 inch for the whole page. Is there an adgustment i can make


for a toner machine, take out the toner cartridge and tap it end on end and then tap until level as it sits in the machine. Imagine there is sand in it and you want to even that sand out.

For an inkjet machine, you have blocked jets. Most heads are removable. remove the cartridges and print head, run the head under hot water, blot the grid on the bottom until it comes clean.

Install everything back and do a Deep Clean under Properties - Maintenance.

Jan 28, 2016 | Epson Stylus Office Equipment & Supplies

1 Answer

Brother MFC-6800 1. Prints with 3/8" blank vertical line down the entire page; 2. Prints with a couple of 1/16" blank vertical lines down the entire page; 3. Prints with some gray shadow...


This solution is unconventional but it worked for me. The black roller on my MFC had irregularities on it and was creating horrible printouts. I pulled out the drum and cartridge and cleaned the large black roller. I used furniture polish to make the roller very smooth. Now it prints really nice.

Nov 29, 2010 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

The printer is feeding a blank sheet of paper between printed sheets. How do I rectify this?


This causes the printable area on the page to be that much less (10 3/4 or 10 1/2 on an 11 inch page). The software thinks the paper is 11 inches long and keeps track, down to the micro inch, where it is on the paper. When it reaches the 10 1/2 inches, your printer calls the page done and ejects it. However, the software thinks there is still another 1/2 inch to print (usually the footer area). Now when you insert a new sheet of paper, the software finishes printing the rest of the page (normally a blank footer) and form feeds to the next sheet. To correct what the software thinks the paper size is, you need to run the Preferences application and change the default settings. Select the Printer button. In the next window, select the 'Change Defaults....' button. Change both the Document size and the Paper size to a height of 10.875 and click OK. Try a new document to see if the paper size is correct. You may need to go back and change the height a few times until it is correct (the height changes in .125 increments). Usually either 10.875 (for 1/4 inch forced top margin printers) or 10.75 ( for 1/2 inch forced top margin printers) will work.

Oct 13, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Blank area on copies


Hello sir; There have two things to check it;
1. check the developer unit see the brush they build up is evenly.
2. have a piece glass under the toner unit, pull it out and clean it.

Aug 12, 2009 | Ricoh Office Equipment & Supplies

2 Answers

My hp 4250 dtn printer is carying(repeating) about an inch of text down the page three times as if the fuser is not working on that particular portion only


From the servivce manual:
a4e2011.jpg

Basically:

1 Inspect the drum for scratches or
other damage. Replace the print
cartridge for defects that repeat at
37.7 mm (1.5 inches), 62.8 mm
(2.5 inches), 54.0 mm (2.1 inches),
or 94.2 mm (3.7 inches).
2 Process a printer cleaning page.
See Running the cleaning page
manually.
3 If the problem persists, and the
defect repeats at 75.0 mm
(2.95 inches) or 94.0 mm (about
3.7 inches), replace the fuser (see
Fuser).



Jul 09, 2009 | HP LaserJet 4250dtn Printer

1 Answer

Pages printing blank


Resolving white, light lines or streaks (eliminate light stripes)

From the printer, print the Troubleshooting Print Quality Pages.
With Troubleshooting highlighted, press the OK button.
Scroll to Print Quality Problems by pressing the Up or Down Arrow button. Press OK.

Scroll to Troubleshooting Print Quality Page. Press OK.
Evaluate the Light Stripes Test page for missing printhead jets (missing cyan, magenta, yellow or black color bars).

Clean the maintenance unit's wiper blade and empty the waste tray. A dirty maintenance drawer wiper blade can cause white lines and weak or missing printhead jets. Using a clean lint-free cloth or a paper coffee filter, gently clean the blade with a wiping motion across the entire length of the wiper blade.

Dec 20, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Horizontal black lines across page.


Horizontal lines usually indicate a toner cartridge that is not cleaning properly.

A. If the distance between defects is 38 mm (1.5 inches), 47 mm (1.85 inches), or 94 mm (3.7 inches), the print cartridge might need to be replaced.
B. Clean the printer.

1. Clean the inside of the printer and run a cleaning page to clean the fuser.

Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems.

To clean the inside of the printer
1. Turn the printer off and unplug the power cord.
2. Open the top cover.
3. Remove the print cartridge.
4. With a dry, lint-free cloth, wipe any residue from the paper path area and the print cartridge
cavity.
5. Reinstall the print cartridge and close the top cover.
6. Plug in the power cable and turn the printer on.

Cleaning the fuser:

Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. To ensure optimum print quality, HP recommends that you use the cleaning page every time that you
replace the print cartridge or on an automatic interval that you can set up. The cleaning procedure takes about 2.5 minutes to complete. A CLEANING message appears on the printer control panel display while the cleaning is taking place.
To run the cleaning page:

In order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy, or rough paper).
1. If your printer model includes a duplexer, open the rear output bin.
2. Press Menu to open the menus.
3. Use (Up button) or (Down button) to scroll to CONFIGURE DEVICE, and then press (Select button).
4. Use (Up button) or (Down button) to scroll to PRINT QUALITY, and then press (Select button).
5. Use (Up button) or (Down button) to scroll to CREATE CLEANING PAGE, and then press (Select button).
6. Follow the instructions on the cleaning page to complete the cleaning process.
7. If your printer model includes a duplexer, close the rear output bin.

If this helps resolve the problem, please post a reply. Binary Bob

Sep 11, 2008 | HP LaserJet 2420 Printer

1 Answer

Blank printout


If you are able to drag out your users manual, most lazer printers have a self cleaning process for the head, which takes around 3-5 minutes to complete, after that try to run a test page to ensure the colors are working fine.

Failing that, unless the printer is brand new, and or unless it has been sitting ( unused - regardless of age ) the print heads can dry out leaving a blockage ... hence, no ink, hence blank page.

The only other suggestion after running a Print head clean, would be to replace or refill the ink cartridges.

Jan 13, 2008 | Lexmark X5150 All-In-One InkJet Printer

Not finding what you are looking for?
Xerox Phaser  8500/DN Printer Logo

84 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

68 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...