Question about Lucent PARTNER18 Corded Phone

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Lucent Partner 18D phone loses speed dial program after power outage. Is there a backup battery that needs to be replaced?

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  • 166 Answers

At the phone: No

This phone is attached to a Partner panel somewhere in your building most likely. At that panel there is either a slot card or a carrier box with several cards in it. One of them is the processor card, on that card at the front should be an area at the bottom w/ a "+" plus sign on it, move the black (usually that color) slide and there will be a carrier for 2 AA batteries (or AAA), replace those and the info should be saved. Alternatively some of these system have a PCMCIA memory card that you can use to back them up and then restore them if something goes wrong later. If you find the main phone on your system (usually 34 button) it may even tell you the batteries need replaced. When we install we also highly recommend hooking the main phone system to an APC backup, even something as small as a 500-600 series just to both protect your investment and in small outages eliminate the worry of this problem.

Hope this helps you.

Posted on Apr 28, 2010

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1 Answer

How do i change the numbers of the already programmed speed dials? The phone is a Lucent Partner 18D


If you entered them in system speed dial then you'll need to enterpgogramming on either extension 10 or 11. Enter programming by pressing feature 00,then press feature and the number of the speed dial bank (600-699), then enter in the number you want to over write. press feature 00 when finished.

If your trying to change one of the one touch buttons on the set itsself then press feature 00, press the button you want to change, then enter in the new telephone number. prsss feature 00 to exit programming.

Oct 25, 2010 | Lands Phones

1 Answer

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At ext 10 or 11, press feature 00
then feature and 600 or whatever code you want
then enter the number as you would dial it.
when done, enter feature 00 to get out of programming.

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Have a lucent partner 18D system How do I change


If your changing the speed dial numbers under the individual buttons thats done by pressing feature 00, the button you want to change the speed dial number on, and enter in the new number.
If your changing the system wide speed dial numbers, From extension 10 enter in feature 00, press feature then the 3 digit code for the speed dial bank (600-699), then enter in the new telephone number. Either press feature and the next 3 digit code for the next number or press feature 00 if finished.

Jan 25, 2010 | Lands Phones

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Lucent Partner 18D cant fully reboot itself


That one doesn't sound too good.
You could perform a reset through programming which should clear the scratch pad.
Thats done by entering programming on either ext. 10 or 11
Press feature 00 then the left hand intercom twice.
Next enter # 728, the display should say reset save all then reboot the system.If the problem is still there, then the processor is malfunctioning and will need to be replaced.

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Get yourself 2 alkaline AA batteries, keep the power on, and look for the door on the lower part of the face on the ACS processor module. Pop the cover and replace the batteries.

Carl

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I HAVE A LUCENT partner 18D PHONE AT MY OFFICE.


What voicemail do you have currently?? When you dial into voicemail, what does the voicemail lady say? "Welcome to Partner......."??????? Need to know that first.

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You need to press 0 at the voicemail login prompt. If you dont have a button programmed you can dial Intercom-7-7-7. If the system is configured properly you will get the login prompt. You can then dial 0# for the admin login. The default password is 1234#

May 27, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Battery Backup


The system itself could have a backup power supply, but it's external to the box.

A Partner ACS has a memory backup battery and the console will tell you when it needs to be changed, or you just change it once a year and forget about it.

It's 2 AA batteries located in the bottom of the processor card. You keep the system powered up, slide the plastic lock aside, note how you take the batteries out and put 2 new ones in their place, then put the cover back on and lock it.

Carl

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1 Answer

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You need to figure out what voicemail you have first? When you dial into voicemail, what does it say? Welcome to Partner Mail, partner mailVS, Partner voice messaging or partner messaging.

it makes all the difference in the world.

Sep 03, 2008 | Lucent PARTNER18 Corded Phone

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