Question about Cameras

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My laptop has a crystal eye but when i try to connected it sais that I don't have any camera to start a video call. So I went to the contents and it sais the same, how can I Reintall my web cam in my laptop?

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  • daisy_barrer Apr 28, 2010

    I have a Acer Extensa5230E-2177 latop and it has a crystal eye webcam, when I try to make a video comference call it says that I need to buy a camara because the one integrated it does't show. How can I make it work? What should I do so I can make a video comference call without a problem?

  • daisy_barrer Apr 28, 2010

    How can I Install back that driver, I'll ready went back and I think I can't do it. Now I can't find the camera any where in the laptop:( PLEASE HELP ME!

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3 Answers

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  • Cameras Master
  • 4,924 Answers

OK ..there are a few steps to make before getting into the problem on a particular base...
First you have to make sure that the camera is not disabled..so for this ..you have to go to the Bios settings and default the Bios..To get there press F2 on start (right after the first written line is shown ) and once there .. look for a feature called Optimal Factory defaults ....(it will have a function to press for it ..or just select it with the up/down arrows and press enter) after enabling the defaults ...press F10 to save the changes ..and restart ...In this moment you are sure that all devices that are supposed to be enabled are on the right function ...so ...the camera as well..
if the system will not detect and try to install the camera automatically after this...(if does...just insert the drivers disk ..or if it was installed before in this operation system , let it install the camera automatically ...just follow the wizard )
If it does not action in this direction ...go to device manager ..by right click on the My Computer icon on desktop..or on the start ...and choose properties...and hardware ...device manager ...Here yo will have a list with all the devices present and plugged on the system ...Look for the camera on the list ...(you will find it in yellow with an ask sign on it if it isnt installed-missing driver ) right click on it ...and update driver ...if it has the driver on the system ( I mean if you didnt installed the operation system since the last time it worked) it will find the driver and install itself in an automatically way ...if not..choose on the wizard to install it from a specific location ..and browse for the driver ..on the disk or on a location where you have to put it before all these been made..
Another way to do all these is to start search for device from the control panel ..add new hardware (after you default BIOS) and let it search for the camera ..(choose already added but not installed yet) ..when it founds it ...installl it automatically if you have the driver on the disk ...or install the driver firt and do this operation afer one reboot..and it wwill have the driver in the system ...

I sound a little complicated ..but it is not..This are the same operation done in 3 different ways...I mentioned all 3 ways just in case your system has issues and you need to try different way for to by pass its issues..
In short ...default the Bios...
be sure you have the driver for your operation system (suitable one )
install driver
choose one of the methods I mentioned..to initiate the installation (update ) of the camera automatically ..
IF YOU HAVE ANY ISSUES RELATED WITH THE LACK OF THE DRIVER ..PLEASE REPLY ME QUICK ..AND MENTION THE OPERATING SYSTEM AND THE FULL NAME OF THE LAPTOP . Thia way I will locate the driver and link a download for you to make things easier..
have a nice day ..and Good luck !

Posted on Apr 29, 2010

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  • Master
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Hi,
In start menu there will be option for control panel . Go to control panel in that there will be add/remove programs . Remove and uninstall driver for the webcam and then install the driver once again and try to make a video call . It will work fine .

Hope this helps .

Posted on Apr 28, 2010

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  • Cameras Master
  • 6,487 Answers

You can reinstall the crystal eye by downloading the software from this link , once you have downloaded the software run it and follow the wizard and then restart the computer it should work after that.

http://download.cnet.com/Acer-Crystal-Eye-Webcam/3000-2110_4-202548.html

Posted on Apr 28, 2010

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Posted on Jan 02, 2017

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