Question about Canon DR-5010C Scanner

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Canon DR-5010C when settings are changed to Auto Detection for page size gets an error message stating that "Scanning parameters are incorrect." I want to be able to scan stacks of paper of various sizes. For example, the first page may be a legal sized document and the second page a letter sized. Please advise.

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If you are using CapturePerfect 3, select page size as Auto-detection, detect size by Image width, Deskew by roller & Image, then you will get images exactly as that of the scanned image.
If you ae using CP2, then you can select Auto-detection AND page detection. The problem with CP2 is if the image is less than that of the guide-plate, you will get black background. You can clean this through software.
If you had select B&W scanning and chosen to save file in JPG format, the scanner will report error. JPG is only for Color/ Grey scale.
With CP2, I have observed that sometimes, the changes are not retained, unless you select 'default' first and alter the parameters. This is not found in CP3.
S. Mohan, Chennai, India.

Posted on Nov 19, 2010

  • David C. May 09, 2013

    Hi Mohan, I don't have a selection for detect size by image width, where is this setting ?

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