Question about Kenmore 23613 Progressive PowerMate Bagged Canister Vacuum

2 Answers

Brush motor doesnt work

The brush motor only works when then handle is upright. anytime i lower it at all the motor turns off. it still has the suction but the brush motor is off.

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  • Anonymous Apr 19, 2008

    I have a similar problem with the connection for the power base.
    I think it's in the upper plug because the upholstrey attachment clicks
    on but easily comes off when you try to use it. Can't seem to get
    any connection for the power base.

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It is the 2 prongs that stick up on the top of the hose handle. You will most likely see that one of them looks a little burnt ...
When you remove the top hose, look the the prongs on the top of the long base pipe and adjust them. Eventually they will go out of align again, but I find that if I hold the handle sharply to the right, the power keeps going. Still haven't figured out how to keep them adjusted to fit the plug properly but working on it cause I do love the vacuum !!!

Posted on Sep 10, 2008

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The cord at the bottom of the power head neck may be bad. But so could the plug connections in the hose handle, and the cord on the wand. Check both ends of the wand and make sure that the plug ends aren't burnt, if they are replace them and maybe the plug inside the hose handle.

Posted on Mar 25, 2008

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I'm sorry to hear you're having difficulties with your DC15. Please give us a call so we can run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

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petedcurtis@gmail.com

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