Question about HP 4570C Flatbed Scanner

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I have a HP scanner 4570c which works on my HP computer. I have a Mac mini and can not get it to recognize the scanner.

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  • HP Master
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Hello,

I believe the drivers for the scanner is what is making it not recognize your mac. I think you did not install the drivers (CD) for the scanner, or the driver (CD) you have is not for Mac operating system.

Go to the Hp link below, select Mac operating system (Choose Mac OS X or Mac OS 9, these are the two available). Then proceed for the driver download.

After downloading the drivers, install it on your Mac and try connecting the scanner thereafter.

Give the above solution a trial, as it should solve the problem.

Good luck.




Posted on Apr 28, 2010

  • Walesarumi
    Walesarumi Apr 28, 2010

    Hello,

    I forgot to give you the link where you can download the drivers. Find is below:

    http://h10025.www1.hp.com/ewfrf/wc/softw...

    Good luck.


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Editing text


s.gif Select from the list below s.gif s.gif s.gifs.gif

Windows
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Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

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