Question about Wacom (PTZ930AC) Graphic Tablet

1 Answer

My wacom tablet has loses connection

My wacom tablet has suddenly began to work intermittently. It will work and then appears to lose the connection temporarily, then it will work again. I thought it was a problem with the pen at first, but when i went into my system preferences, it will show up fine, and then all of a sudden say no tablet is recognized, then go back again to being fine. I just upgraded my Macbook Pro to snow leopard, but i reinstalled the driver. This also happens on my iMac which is running leopard and has worked fine with my tablet for 2 years. Hope there's a fix (other than buy a new one!).

Posted by on

  • rebmamber Apr 29, 2010

    no, it's connected via usb. I can tell it loses "connection" when i am looking at the wacom tablet menu in system preferences. all of the options and the status of the tablet appear there (pen, mouse, etc), but then it will go in and out of working, and when it's not working, nothing will appear in the preferences, it just says that no tablet is detected, then a few seconds later it will detect it again. this will go for a few minutes or hours, then it will appear to work normally for a period of time. it doesn't matter the port or computer i'm connected to.

  • esme_rules May 11, 2010

    It's wireless?


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

You should get the tablet, and then get some tape, and then move around the wire, and then when it turns on, tape it onto the tablet, and then it should work intill you take off the tape.

Posted on May 05, 2010

Testimonial: "Thank you! Since posting I had determined that it was a wire placement issue and I have been managing. But, I will definitely tape it and see how that goes!"

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does it keep loosing Wi-Fi connection?


is your wireless connection dropping? - We Rock Your Web > Tech > Troubleshooting
Jun 22, 2014 - The symptoms are a wireless connection that literally will drop out .... the 5th router is wireless CPE AP, wifi signal keep droppings all the time I ...

WiFi problems! Keep losing connection! - Tom's Hardware

Tom's Hardware Guide
Nov 15, 2015 - 9 posts - ‎5 authors
Ok so for some reason ever since we got a new modem and router my HP laptop willhave a full connection and all of a sudden ill lose it and my wifi says "No Networks available" and a red X appears by my bars at the bottom. ... I dont know if maybe my network adapter is going bad or ...

A fix for my Windows 8

Jan 04, 2016 | Tablets & eReaders

1 Answer

ERROR message "A Supported Tablet was not found on the system"

I have encountered this message a few times, usually if I have tried to plug'n'play the tablet. A restart with the tablet connected usually fixes it for me, but I would suggest removing the driver and software and reinstalling them, making sure you have the most up-to-date version- freely available from (though I note you have the latest versions so just reinstall those).
I think, however, your problem might be something to do with the following note from wacom:771c281.png Do you know if you are running a 64-bit setup? There may be a workaround even if you are, so do let us know.

Oct 28, 2009 | Wacom Intuos2

3 Answers

Wacom tablet (Model ET-0405-U) Driver?

Wacom tablet drivers can be found at: Driver Update Software for XP Vista 7 8. Used it many times before. have a nice day

Oct 03, 2009 | Wacom Graphire Grape (ET0405UGRAPE)...

1 Answer

Dead Zones on Tablet

Yes, you have a hardware problem. The 'dead zones' are known as dead pixels. Click on the link below to contact Wacom for repairs/warranty claim:


Note: If you feel that these dead pixels do not interfere with your tasks then you have the choice to continue working on it.

Sep 11, 2009 | Wacom (PTZ930AC) Graphic Tablet

2 Answers

Wacom tablet wont work.

the liquid has made wires that shouldnt touch touch so its given files to the rong places so i would try formatting it then installing the files back on i dont know where from but you can get them from the internet either that or buy a new one

May 06, 2009 | Sony PlayStation Portable (PSP) Console

2 Answers


This cable is not user replaceable because the cord connects inside the tablet.
I called Wacom tech support about my Intuos3 with similar issue (cord problem). They will replace the cable for $75. I asked if could purchase a cable for myself (I didn't want to send my tablet in) but they do not sell the cable directly to consumers because you'd have to open your tablet. (I found out the hard way that the inside of the tablet is held together with pressure; so once opened, parts inside shift and it becomes a puzzle to put back together.)
Hope that helps in some small way!

Aug 28, 2008 | Wacom Intuos3 Graphic Tablet

11 Answers

Initial Delay of tablet pen

I had a similar problem with Vista which made the pen/cursor freeze just as the tip was placed on the tablet face.
The problem turned out to be a Vista setting.
I went to Start > Control Panel > Pen and Input Devices.
Then in the Pen Options tab highlight the "Press and Hold" pen action and then press the "Settings..." button. In the dialog box that opens uncheck the "Enable press and hold for right-clicking" check box. Hit "OK".
Worked for me.

Feb 02, 2008 | Wacom Intuos3 Graphic Tablet

4 Answers

Wacom tablet stopped working, blue light on.

Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

I found a way just minutes ago to fix it however!

Go into 'start', 'all programs', then look for 'pen tablet'. Hopefully you should have this. If not then download the latest driver for your tablet from the wacom website and that should install it.

Next choose 'pen tablet preference file utilty'. Then under 'my preferences' choose to remove. Bingo! All was well in the world again.

This worked for me so hopefully it will for some of you guys too! Good luck!

Jan 15, 2008 | Wacom (PTZ930AC) Graphic Tablet

2 Answers

Loosing pressure sensitivity

I was trying also, didn't work at all, and I'm going to try to close and open Adobe Photoshop CS2. But I need it to work on a few adoptables! I need it NOW!

Nov 29, 2007 | Wacom (PTZ930AC) Graphic Tablet

Not finding what you are looking for?
Wacom (PTZ930AC) Graphic Tablet Logo

1,853 people viewed this question

Ask a Question

Usually answered in minutes!

Top Wacom Computers & Internet Experts


Level 1 Expert

44 Answers

Ed Mac

Level 3 Expert

731 Answers


Level 2 Expert

60 Answers

Are you a Wacom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides