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I change the color ink and now I got a error. c Remove and check color cartridge. I did it clean it unplug , did everything will not do anything . it says refer to printer documentation. it does not let me press any buttons orhit cancel or setup.

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  • mcjaffa May 11, 2010

    Is it a genuine HP cartridge you installed or a compatible one?
    Did you remember to peel the thin strip of plastic film from the end of teh cartridge?
    Also what model printer is it, and what is the cartridge code (ie: photosmart 4230, cartridge 363, etc?

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Try cleaning the contacts of cartridge carrier with a wet towel 

Posted on May 01, 2010

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I have a dell all in one printer 944. When I turn it on it keeps sending the message, "change ink cartridge" I have changed the cartridge twice and message remains the same. Is it broken?


Are you using Dell Series 5 ink cartridges?

Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message, please read bleow.

Black cartridge = black side(left side) Color cartridge = Color side(right side)

Photo Cartridge = Black side(left side) Color cartridge = Color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.


Rick

Jun 27, 2011 | Office Equipment & Supplies

5 Answers

Color printing problems


check the in printer settings about printing with color, and also on the pc side make sure its not set to black and white only.

Jun 20, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

I change the ink jet on my dell 725 printer, and the printing is so faint.


Are you using Dell Series 6 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. This will reset any error messages the printer has.

Plug everything back in and power on the printer. Now remove the Dell Series 6 Color cartridge. Make sure the tape is off the cartridge and reseat the cartridge. Then close the printer and it will print an alignment page. Any error messages?

Dell Series 6 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges

Dell Series 6 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is possible the cartridge has a bad sensor. Try taking it back to the place of purchase for a replacement.


Rick

May 14, 2011 | Dell 725 InkJet Printer

1 Answer

I have a Dell Photo926 printer. I just changed the color ink cartridge and it is giving me an alignment error stating remove tape from cartridge. There is not any tape on the cartridge. I have ran the...


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Apr 26, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

My dell v313w printer gives the message that I need to replace cartridges even after I have put in new cartridges


Are you using Dell Series 21,22 ink cartridges?

Try Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 21, 22 black cartridge and then reseat it. I would then take out the color Dell Series 21, 22 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 21, 22 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 21. 22 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 21, 22 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement or a refund.


Rick

Apr 19, 2011 | Dell V313w AllInOne InkJet Printer

1 Answer

Kodak 5350 Color Ink Error Problem Solved


Yes the cartridges of all newer printers have chip that indicates the cart ink level, when the cart is empty the chip self destructs.

May 04, 2017 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Hp 1410 all in one keeps saying prin cartridge error


Follow the steps given below and check for the results

=== Cleaning the ink Cartridges ===

Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.
  1. Verify that the product is turned on. NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
  2. Open the unit to access the print cartridges.
  3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
  4. Remove both print cartridges.
  5. Verify that the part number on the cartridge is the correct part number for the unit.
  6. Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge. Figure 1: Electrical contacts c00055424.jpg NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
  7. Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
  8. Reinsert the cartridges and lock them in place.
  9. Close the top cover or access door and plug in the power cord.
  10. If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to "Step two: Cleaning the print carriage contacts" below.
Step two: Cleaning the print carriage contacts Have the following materials available to clean the print carriage contacts:
  • Cotton swabs or any soft material that will not come apart or leave fibers.
  • Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges) CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
  1. If the unit is off, turn it on.
  2. Open the unit to access the print cartridges.
  3. After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
  4. Remove both print cartridges.
  5. Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below. Figure 3: Cleaning the carriage contacts (your model may look slightly different) c00130268.jpg
  6. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (your model may look slightly different) c00055427.jpg
  7. Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
  8. Reinsert the print cartridges when prompted and then close the top cover or access door.
  9. If the message recurs, replace the print cartridge indicated by the message. If you are using refilled or remanufactured cartridges or non-HP cartridges, replace them with new HP cartridges. HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement.
  10. If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure
If the issue still persists then try the following steps to identify the problem ink cartridge
1. Remove both the ink cartridges
2. Insert the Color ink cartridge first and close the ink access door
3. Check if you are getting any error message or the ink cartridge light is blinking
4. Now remove the color ink cartridge and then insert the black ink cartridge and close the ink access door
5. Check if you are getting any error message or the ink cartridge light is blinking
Replace the problem ink cartridge anc then check

May 17, 2009 | HP PSC 1410 All-In-One InkJet Printer

2 Answers

Error check ink cartridge


Hi ,

As per the information provided by you it seems to be a hardware issue however u cvan try these steps .

Steps >

Take out the ink cartridges from the printer > without turning off the printer unplug the power cord > press # and 6 key together , now without releasing the keys plug in the power cord .

keep on holding the keys down until the machine turns off automatically .

after the unit turns on again it would do the allignment give a msg for insert ink cartridges . insert the cartridges at that time . and see how it works out .


Thanks
MAC.

May 24, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Dell A940 Color Ink Problem


Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say

May 08, 2007 | Dell A940 All-In-One InkJet Printer

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