Question about Office Equipment & Supplies
Our Xerox Phaser 8550 Color Printer is showing as offline. How do I get it back online?
If connected via usb make sure the cable is plugged in and the printer is setup and turned on.
Check the status of the printer on the control panel.
If setup using the network cable, check to make sure there are no IP address conflicts, this can be a common issue. Basically your computer may be looking for the printer in another location and so you keep sending jobs to the printer but it's not responding yet you walk over to the printer and its ready or still in sleep mode. Basically a network setup and not a printer issue.
Posted on Feb 14, 2011
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Posted on Jan 02, 2017
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