Printers
Problem for Printers
Generic problem for all Printers

Paper jam




By mewa on Mar 24, 2008

" "
I have a paper jam,where the paper is so embedded into the printer that I can't see it in order to get it out. Do I need to take the printer in for repair?

Same Problem

Dec 16, 2008

-   top paper feeder is jammed
-   Guest

Dec 14, 2008

-   Help regarding paper jam in HP All in one Laser Jet 3052 -   mathewcc

Solution #1

posted on Mar 25, 2008
Somewhat Helpful)

Ajkill

Rank: Wiz 
Rating: 84%, 1120 votes
Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

If the paper is lodged too far into the printer and can't be removed:
Press the power button to turn the printer off.
Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
Close the front cover.
Press the power button to turn the printer back on.
Resend your document to print.

Ensure that:
The paper is a recommended paper for inkjet printers.
You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
The printer is on a flat, level surface.
The left paper guide is against the side of the paper.
You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
The left paper guide does not cause the paper to bend in the sheet feeder.
Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
Envelopes or the appropriate specialty papers are selected in the printer driver.
You are using a paper or envelope size supported by your printer.
Was this helpful?
Yes
No

Popular Solutions for Printers


Questions and Unsolved Problems for Printers


Answer
I've read that inkjets are best for home photos. But I really want a color laser printer ( fax not... (More)

Answer
Is c4200 stil availabl eto buy?

Answer
My Printer says Carrier jam when i turn it on and it wont do anything iv tried everything!!

Answer
The printer was working ok. And a message saying parts near end and service required. The next day... (More)

Answer
My HP4700 Printer is displaying a 49.5001 Error message


Didn't find what you were looking for?

Describe your problem:

Select a Category:







Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top Printer Experts



Top Printer Repairmen

(800) 836-9287
Celebrating 14 Years Of Outstanding Printer Repair...
Laser Repair 911

(972) 907-9771
Printronix, IBM, Tally, Genicom, TallyGenicom,...
Sinca Printers, Parts & Repair


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select