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Pull Carefully If the sheet of paper is visible at the
output slot of the printer (in other word, it stopped on its way out of
the printer), try pulling carefully on it. If it pulls smoothly and
easily, then carefully pull it the rest of the way out. If there is
resistance, then stop and go on to the next step.
Open the Cover Open the printer cover and wait (in
the case of an inkjet printer) for the carriage to stop moving.
Carefully, slowly pull out any paper that is caught there.
Take Care Do NOT pull paper out from where it was
feeding into the printer (where the blank paper enters the device). The
rollers on your printer may only go in one direction, and if you force
them the wrong way, you could damage the machine.
Be careful of the following:
Laser Printers If you have a laser printer, be very careful when pulling out the paper -- laser printers can get hot.
Paper Shreds If any paper tore, either during the
jam or while you were removing them, remove any appliances that you can
(paper trays, etc.) and look for the shreds of paper. Try to make sure
nothing has been left behind.
If you have frequent paper jams:
Don't Overload Overloading your paper tray can cause
paper jams. Your manual may say that your input tray can hold 250
sheets -- but if you keep getting jams, try loading 225 sheets instead.
Check the Paper Check the minimum/maximum paper weights that your printer can handle. Paper that is too thick, or too thin, can cause jams.
There are many places in a printer where a small piece of paper can get stuck. It's not always a sheet of paper. Open all the access panels and check the roller track for pieces of paper. If it is clear, unplug the printer for a few seconds and the plug it back in. This should clear the problem if it was in error. Also check the paper feed for too many sheets stuck together jamming the feed. Before loading paper always "fan" the paper first to avoid sheets being stuck together.
Welcome to FixYa.
To clear the paper Jam, follow the steps below.
1. Remove all loose paper from the paper In tray. 2. Do not pull paper jam from under the front cover. 3. If there is more than one sheet stuck in the printer, remove the paper sheet at a time. 4. Make sure no scraps of paper are stuck in the printer.
5. If there is open the door at the back of the printer.
6. Pull the jammed paper out of the printer.
7. Check again to make sure no scraps of paper are stuck in the printer.
8. Close the back door.
9. Restart your computer.
Hope this information will help.
Thank you for using FixYa.
Gently pull any jammed paper out from the output tray or sheet feeder.
If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
Load the paper correctly.
Press the stop button to resume printing.
If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper advances...is it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck