Question about HP Photosmart C3180 All-In-One InkJet Printer

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Problem with C3100 Printer

My printer keeps saying paper jam...and there are no papers stuck in it. When i hit cancel it pulls another sheet of paper in but only halfway and says error again. What do I do to make it stop?

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  • 188 Answers

Hi Jakebum,

Please click on the web link given below and perform the steps given in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=1146331

Have a great day!

Posted on Mar 27, 2008

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Posted on Jan 02, 2017

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3 Answers

LexMark 5400 Series All-In-One Printer


Hi,

To clear a paper jam:
  • Pull Carefully
    If the sheet of paper is visible at the output slot of the printer (in other word, it stopped on its way out of the printer), try pulling carefully on it. If it pulls smoothly and easily, then carefully pull it the rest of the way out. If there is resistance, then stop and go on to the next step.
  • Open the Cover
    Open the printer cover and wait (in the case of an inkjet printer) for the carriage to stop moving. Carefully, slowly pull out any paper that is caught there.
  • Take Care
    Do NOT pull paper out from where it was feeding into the printer (where the blank paper enters the device). The rollers on your printer may only go in one direction, and if you force them the wrong way, you could damage the machine.
Be careful of the following:
  • Laser Printers
    If you have a laser printer, be very careful when pulling out the paper -- laser printers can get hot.
  • Paper Shreds
    If any paper tore, either during the jam or while you were removing them, remove any appliances that you can (paper trays, etc.) and look for the shreds of paper. Try to make sure nothing has been left behind.
If you have frequent paper jams:
  • Don't Overload
    Overloading your paper tray can cause paper jams. Your manual may say that your input tray can hold 250 sheets -- but if you keep getting jams, try loading 225 sheets instead.
  • Check the Paper
    Check the minimum/maximum paper weights that your printer can handle. Paper that is too thick, or too thin, can cause jams.
Goodluck..

Feb 24, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a cannon Pixma Mp495. THis morning some paper that was wrinkled went through it when it was printing. THere was not any paper left in the printer. I did pull a sheet out the top that was stuck...


I believe that you tried to turn the printer off, then on. Did you? If so, and the problem persists, I belive that the jam sensor became damaged.

In a last instance, you can turn off the printer and see if you can turn a little (with your fingers) the roller that pulls the paper.

Jul 20, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

Printer keeps saying i got a jammed paper there is no jammed paper


There are many places in a printer where a small piece of paper can get stuck. It's not always a sheet of paper. Open all the access panels and check the roller track for pieces of paper. If it is clear, unplug the printer for a few seconds and the plug it back in. This should clear the problem if it was in error. Also check the paper feed for too many sheets stuck together jamming the feed. Before loading paper always "fan" the paper first to avoid sheets being stuck together.

Apr 14, 2011 | Canon Office Equipment & Supplies

1 Answer

Paper jammed when loading paper, don't know how to clear jam


Hi,
Welcome to FixYa.
To clear the paper Jam, follow the steps below.
1. Remove all loose paper from the paper In tray.
2. Do not pull paper jam from under the front cover.
3. If there is more than one sheet stuck in the printer, remove the paper sheet at a time.
4. Make sure no scraps of paper are stuck in the printer.
5. If there is open the door at the back of the printer.
6. Pull the jammed paper out of the printer.
7. Check again to make sure no scraps of paper are stuck in the printer.
8. Close the back door.
9. Restart your computer.
Hope this information will help.
Thank you for using FixYa.


Mar 24, 2011 | HP Photosmart 2610xi All-In-One InkJet...

1 Answer

Paper feeder stuck


If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
  • Jan 29, 2011 | Epson Office Equipment & Supplies

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    How can i remove the paper inside the printer


    For the paper jam issue turn around the printer and open the back door to pull the paper.
    and for the power issue unplug power cord from wall and from the printer side too,plug everything back and ready to work.

    Aug 04, 2009 | HP OfficeJet 6110 All-In-One InkJet...

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    Oki b6200 paper jam


    Have you checked to see if there is any paper jammed in the sensor, at the back in the 150-sheet feeder assembly, if not the paper could be stuck the 150-sheet assembly

    Feb 26, 2009 | OKI B6200 Laser Printer

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    Paper Jam on


    most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper advances...is it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck

    May 14, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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