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What to do if the xbox cant read the disc - Microsoft Xbox Console

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It may not be the right format. you can't play 360 games on the original xbox and to play and old xbox game on the 360, you must have a hard drive attatched.

Posted on Apr 28, 2010

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Related Questions:

1 Answer

Cant read disk


Check disc for damage. Try it in another Xbox. Disc may be bad.

Apr 23, 2012 | Microsoft Xbox 360 Console

Tip

How to resolve Xbox 360 disc read errors. Xbox will not play disc.


Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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Keywords
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on May 14, 2011 | Microsoft Xbox 360 Console

3 Answers

Discs cant be read


If you are getting this it is the sensors on the back of the drive overheating you can use the video Xbox 360 repair guide or send it in

Jul 11, 2010 | Microsoft Xbox 360 Console

1 Answer

Cant read disc call of duty mf2 have game for year no problem now cant read disc error pops up


check for disc smudges. if your console can read other games, your call of duty disc is probably damaged.

Apr 05, 2010 | Microsoft Xbox 360 Console

2 Answers

Its making a clicking noise and not reading the disc


disc drive is knacked, some times the laser gets dirty and cant read so it will keep skipping back and forth so try a disc clean first

Sep 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc read error


XBOX.COM/SUPPORT DISC REPLACMENT PROGRAM. ITS FREE.

Jun 26, 2009 | Video Game Consoles & Games

1 Answer

New gears 2 game stops at same part sayin cant read disc


Its a dodgy disc, it may not looked scrated because its a write error, so just take it back for an exchange.

hope this helps

Feb 21, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox turns on but wont read discs or dvds?


your dvd drive is broken. Thats what it sounds like to me. It cant be fixed you need a new xbox sry

Apr 04, 2008 | Microsoft Xbox Console

2 Answers

Xbox console


how old is it. it might be becuz the disc reader got dusty so you will have to open it up up and just wipe the dust off with a cloth.

Jan 06, 2008 | Microsoft Xbox Console

1 Answer

Disc Reading Error


Does it have white/gray rings around the disc? if so, i can give you the answer
mick

Oct 18, 2007 | Video Game Consoles & Games

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