Question about Paxar Monarch 9825 Thermal Label Printer

3 Answers

Error code labels won't print, get the error messege #704 all appears to be loaded correctly

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HI
RESET TO FACTORY SETTINGS AND TRY AGAIN.

Posted on Mar 24, 2008

Check that the ribbon / media are correctly fed through the rollers. Probably because the sensors cannot see the label gaps because the ribbon is in the wrong place.

Posted on Jul 25, 2008

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704 status codes:
Printer has not sensed a supply mark within the specified number of inches.
There can be a couple of causes for this. Please make sure that you have the correct size labels for the formated pcl stream that you are sending to the printer, make sure that the supplies are loaded and the the printer is configured correctly.

When the printer is told that you should have a 4 inch long label, and it has not sensed the index mark, it will try over several more inches to look for that index mark.

Resetting the printer to factory defaults voids the warranty, so please do not do this unless instructed by a Paxar/Avery Dennison support technician. Even after a reset, the printer may need to be configured, and could be avoided by a 5 minute call with one of their support reps.

Be well and good luck. If you still don't get satisfaction to addressing your issue, let me know.

Posted on May 23, 2008

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My office jet G85 won't print. No error messages appear,it has a new color cartridge,it copies, but won't print from my computer.


If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.

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What is error #704


704 is a supply error. You get a 704 either because the supply sensor is broken or is out of calibration, or because you have your supply type on the printer set for something different than what you're printing on.
If the rubber platen roller that turns and feeds your supplies through your printer is too slick, or has a roller wrapped around it - that can cause a 704 error too.

If you have a black line on the back of your supplies you should be set for "black mark". If you have labels that have a space between them, you should be set for "die cut".

Jan 19, 2011 | Monarch Paxar 9825 Printer

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My new hp 2035n printer give an error when i try to print. the error says: load paper to tray 1


Instructions Things You'll Need:
  • Inkjet printer
  • Labels
  1. 1

    Prepare your printer. Make sure the power is on and the drivers are installed correctly on your computer.

  2. 2

    Wait for printer to stop. Make sure your printer is idle or ready or waiting for paper to be loaded. Don't load labels when your printer is already printing or running an operation.

  3. 3

    Prepare your labels. Make sure they are all facing the same way and are right side up. The label side should be face up. Many labels have an up and a down as well, look for a "this side up" or "load this way" indicator. Or take a look at the print preview before you print and make sure your labels will be fed correctly.

  4. 4

    Find the correct paper tray. Some printers have manual feeds and automatic feeds. Refer to your manual to find out which one you should use for labels. If you are going to use the manual feed, follow the manual's instructions. However, most printers will use the automatic feed, so read on.

  5. 5

    Align the paper guide. This is a moveable piece on the paper tray. There should be markers for the width of your paper. Standard pages are 8.5 inches. Move the marker so your labels will fit.

  6. 6

    Load your labels. Place your labels in the tray so it touches the immoveable side of the paper guide. Slide the paper guide over to touch the other side if it is not already close. Do not bend the labels by pushing in too far.

  7. 7

    Find the paper thickness lever. Try looking under the door that lets you change the cartridges. Or search around on the back or side. Check your manual, too.

  8. 8

    Set your paper thickness level. Usually you'll use the standard size. However, your printer may need to use a thicker setting. Check your manual.

  9. 9

    Change your media type. In your printer settings, find the media type option. You can access settings by clicking properties or settings on the print dialog right before you print. Select "labels."

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Receiving error "No Paper" but there are labels loaded


Have to callaibrate the sensors or you have a problem with the size of your label. The gag is in the sensor when printing starts or stops.
Use the tear option to try to correct this error or use a longer or shorter label.

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Error 704 Check Supply


Check to see that you have the correct supply selected under "supply type". Are you running black mark supplies or die cut supplies? If the supply type selected doesn't match your actual supply type, you'll get a 704 error. It's also possible that the black supply sensor could be broken, or your platen roller (large black roller) needs to be cleaned. Clean it with alcohol.

May 14, 2010 | Paxar Monarch 9825 Thermal Label Printer

1 Answer

The printer will print a bar code but the reader will not read it. the reader reads the bar code from a second printer just fine


Sounds like there are some elements worn off of the printhead causing some of the bars to not be printed. To test, create a label that prints a thick black line or solid black box across the width of the label (assuming a 4" label). Any vertical white lines that show indicate elements that are not functioning.
You could also put one label above the other, lining up the barcodes and you'll probably see bars that are missing from the label that won's scan.
The only ways to correct the problem are to install a new printhead or move the barcode field on the label so that the missing elements fall in the spaces between the bars.

Hope that helps !

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1 Answer

Everytime I change the labels to a different size,


Disconnecting the power to the printer definitely works! Strange fix, but I'll take it at this point.

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1 Answer

Color ink cartridge does not click in properly when installing new cartridge..gives error messege that cartridge is missing...when in fact it is there...will only print in black ink when I ignor error...


To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

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1 Answer

Datamax M-4206 - error light whenever load or print labels


Perhaps the sensor is out of position, you must move to the left. Also check that the hole senser is not blocked. Also verified that the sensor type (gap or black mark) in the software is correct.

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1 Answer

Label Printing Problems


Your problem seems to be due to worn out of rollers. Try a less glossy paper and you can find the difference.

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