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My HP Deskjet D4260 printer has started to print v-e-r-r-r-y slow, approximately 1 line per minute. This printer is connected to a Dell computer with Windows XP. I have done an updated download from HP with no difference in results.

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  • mfoust Apr 29, 2010

    I confirmed that there is plenty of memory.

    I disconnected the printer from the computer, restarted the computer, re-attached the printer, used a different USB port.

  • mfoust Apr 29, 2010

    Rylee,

    Thanks for the suggestions. Before I start, could you clarify the last statement in the list; namely what does "hold down #7" mean?


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Hi


Thanks for using FixYa. To start with clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. If still the issue is not resolved then please follow this:

1) With the Printer power on open the door so that print heads move to the center.
2) Unplug the printer, kindly make sure to unplug don’t turn it off.
3) Open the back door.
4) Look inside the back left side for a small black gear (About the size of a quarter)
5) Spin the gear with a screw driver (I'm pretty sure I spun it clockwise). Spin it and watch the inside of the printer where the print heads park. You should see a tray move out that has four rubber blue rectangles on it on the right side of the unit (this is where the print heads park when the unit is not printing).
6) Keep spinning the gear until the plate moves all the way forward.
7) Grab the plate and try moving it forward more.
8) Put the back on and close the top.
9) Turn the unit back on.
10) Open the top again
11) Unplug the unit again. (Don't turn off, just unplug!)
12) Grab the tray, from step 5, and slide it all the way forward and all the way back multiple times.
13) Make sure that the print heads slide left to right smoothly
14) Remove ink cart's and clean the contacts with bottled water and a q-tip. LET DRY BEFORE REINSTALLING!!!
15) Remove print heads and clean contacts with bottled water and q-tip. LET DRY BEFORE REINSTALLING!!!
16) Clean the inside of the printer with a soft dry cloth, use a slightly damp, with bottled water, lint free cloth (Glasses cleaning cloth works well) and wipe off the rollers in the front and back of the unit. See HP's cruddy support site for details on this step.
17) Hold down #7 (reprimes the printheads with ink) and plug in the unit



Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Apr 29, 2010

  • Rylee Smith
    Rylee Smith Apr 29, 2010

    You can leave that and instead hold start button.

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  • Master
  • 1,049 Answers

This is a buffering issue. Two things that can cause this are a lack of drive space and a corrupted driver.

1. Drive Space. You need at least 200MB free on the drive to be able to print without issues. You can check the drive space by opening my computer and clicking on the C: drive. The free space should be listed on the left side of the window.

2. The Driver. Updating the driver does not necessarily remove or replace all the files. Many settings and files are locked into the windows system. To fix the driver. Uninstall the printer completely. Disconnect the printer from the computer, restart the computer and reattach the printer after the system fully loads (if USB...use a different USB port). Finally, let the system detect the printer and setup the printer using the newest available driver. Ideally you want to point to the INF file in the driver folder and set it up through Windows, not run the setup installer.

Posted on Apr 28, 2010

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