Question about Apple iPhone Smartphone

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Mail program drops out after checking for mail- sometimes it stays open for few seconds and I am able to delete one or two emails, but then it drops out and when i open it the deleted emails are reinstalled

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  • mastab Apr 28, 2010

    thanks for that, i have done a couple of restores - i assumed that would reinstall the OS and just had a search on the net but dont see any antivirus programs for iphone

  • mastab Apr 28, 2010

    OK! how do i reinstall the OS on the iphone?

  • mastab Apr 28, 2010

    thanks again for your assistance, but I have already done that and tried restoring from several different backups. but again thanks again

  • mastab Apr 28, 2010

    finally sorted it-from my computer i deleted all the emails on the server, restored my iphone and glory glory no problems, the virus must have been active in an email



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There is a virus in your iphone. Try installing an anti virus or reinstall the OS

Posted on Apr 28, 2010

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  • Carlo Adrian Canon
    Carlo Adrian Canon Apr 28, 2010


    I really suggest that you reinstall the OS to clean up the whole system. Then, you can download the latest anti-virus if there's available.

  • Carlo Adrian Canon
    Carlo Adrian Canon Apr 28, 2010

    1. Step 1

      First, hook up your iPhone to a computer where you've already established an account through iTunes. Start iTunes if it doesn't automatically.

    2. Step 2

      iTunes detects your iPhone, highlight your iPhone icon in iTunes and go
      to the "Summary" page. This is the first tabbed page on the main iTunes

    3. Step 3

      on the "Restore" button and you will be asked if you want to backup
      your settings before restoring the iPhone's software. Click the "Back
      Up" button so that you don't lose any valuable information such as
      phone contacts.

    4. Step 4

      software reinstallation process may take several minutes. Please note
      that you will lose all of the software you've downloaded and installed
      from the "App Store." You will need to re-download/re-install these
      additional software.

  • Carlo Adrian Canon
    Carlo Adrian Canon Apr 29, 2010




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