Question about Lexmark X4650 InkJet Printer

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My printer does not recognize my lap top

I have a HP officejet I down loaded the software and I can print files to the printer. But when I try to scan something to save to the computor it says the Printer is not connected to the computer

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  • terry biehl Apr 28, 2010

    thanks for your help We already did that. The computer shows the printer is there and you can print from a file but when you scan something to save to the computer it says the printer is not connected

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It's the other way around -- your laptop does not recognize your scanner. When you reinstall the software make sure the printer is disconnected from the computer. Turn the computer off then reconnect everything. It should work.

Posted on Apr 28, 2010

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Uninstall and reinstall the driver of the printer.

Posted on Apr 28, 2010

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