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Audible voices interupt fax sending

"Arrgh!" My fax machine which is less than a year old just quit receiving or sending faxes. The copier function still works. "operator voices" come on whenever I try to fax a document. I had the phone company check that phone line and that is not the problem. HELP!

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PLUG A CHEAP TELEPHONE INTO THE WALL OUTLET FOR THE FAX LINE AND SEE IF YOU STILL GET THE "OPERATOR VOICES".
IF YOU DO THEN YOUR PROB IS ON THE LINE OR WITHIN THE BUILDING YOUR IN..AND NOT WITH THE FAX. MACHINE.

Posted on Jun 02, 2010

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Canon mf5770 not receiving faxes


Most fax machines allow you to set the number of times the phone rings before it automatically answers the phone. So if you phone goes to voice mail after 4 rings and the fax machine is set to start the fax after the 5th ring it will never receive the faxes because the call went to voice mail. Good Luck

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Can't send or receive faxes


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Contact your phone service provider to see if they support faxes.
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i beleive you can send faxes right but cant receive them..are u using an answering machine..make sure that u set the ring of the fax two tones higher than the answering machine..and also make sure that that the auto answer is also on in your printer..also ensure that your telephone service does not provide voicemail service..otherwise all faxes will go to voice mail..it should have distictive ring pattern..thanks

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If it is a fresh ink and all carts have ink, you can unplug the machine and plug it back in while you hold the stop button for a few seconds after it powers up.That usually clears the error.

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I CAN`T SEND A FAX


Fax machines are sorta like printers, sorta like scanners, and sorta like dial up modems all wrapped into one expensive box.
1. First thing to make sure of is that you are hooked to a phone line. most fax machines have a phone handset that you can make calls from. Call someone and make sure that works. If So, you are able to connect to phone networks, and should have no trouble sending or receiving data. If you have a dead line or no sound, check the line and check the power. (its always the easy stuff that is overlooked, just check it and make sure).
2. If this fax machine has computer interface, (usb port or parallel cable port), see if you can scan with it. Drop a document into the scan area and see if the computer can scan an image from the scanner. If the scanner works, you can scan images into the fax machine to be sent to the fax number. (If your fax machine does not have a scan to computer feature, skip this.)
3. if your fax machine has a print from pc feature, try to print a document to it from your computer. If you can print, then the printer works, and you can receive faxes. (if your fax machine does not have a pc printing feature, skip this)
4. Here is how a typical fax machine works. You place the document or image into the scanner feed area. You press a big button that usually says "fax" and then, a screen pops up saying to dial the number. You dial the number and press SEND. once you press Send, the machine will scan the document, dial the number and sing a little dial up modem song awaiting a response from the receiving machine. the receiving machine acknowledges the fax, and the singing is no longer audible (but it continues because the modem song is actually data transmission/reception). after about 20-60 seconds, the fax completes and the call ends. As for the particular model you have, the functions should be about the same, though the buttons and arrangements may be different. FYI, you can send a fax straight from the PC too, if you have a dial-up fax/modem card.

Jul 03, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
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Fax messages are printed.

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1 Answer

Canon 1023if not receiving faxes automatically


Is this fax line shared with the phone? I believe there is a distictive ring setting in the add'l functions area under communication settings then receive settings. you would need to select a ring pattern different so the fax can tell between which types of calls it is receiving.

It has worked for me in serveral other installs

Hope this helps
TankMurdock

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1 Answer

I can send faxes, but cannot receive faxes.


Thank you for specifing your connection>

When you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message.
All You need to do is get a distinctive ring pattern from your telephone service provider (AT&T) and setup your fax machine as per the ring pattern provided by your service provider.

All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.

Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.

Then you will be able to receive fax message voice cals and voicemail without any interuption.

Good Luck

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Can't send fax


Greetings,

Seems that you accidentally ended the chat session.

Here's what i got, your phone service is on VOIP

VoIP is voice transmission over a broadband Internet connection instead of a standard phone line. Basically, Vonage converts your voice into data and sends it like an email.

Fax machines, like yours, are designed to work with the regular phone lines. As your phone line is digital, the functionality of your all-in-one printer & fax cannot be guaranteed.

Vonage also offers a dedicated fax service and you might want inquire them about that.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

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2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

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