Question about Canon i80 InkJet Printer

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I get Service error 5C00 for my Cannon i80

I get Service error 5C00 for my Cannon i80printer, and it tells me to go to the user manual, but I don't have it with me. Can you help?

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Canon USA has a down loadable file for the manual.

Here is the link.

Here is what is being said of this error on the forums:

Fixing this error is much easier as it looks. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad

Posted on Apr 28, 2010

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When i turn the printer on it tells me error code 5c00


Hi andrew_webb0,

The error code 5C00 means the purge unit is broken. To fix this, you have to bring the printer to a Canon service center and need to replace it with new one.

Hope this helps.

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Hi,

This error is cauded when there is a issue with the waste ink tank, which in your case will have to be resetted. To do the same please follow the steps as provided in the below article:

http://tricks-collections.com/waste-ink-tank-full-reset-canon-i80/

Also you can visit the cannon website and it tells you in detail the meaning/resolution when the orange light flashes:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/i_series/i80#ServiceAndSupport

Fo to section "Services and support" and there in the dialog bos type "orange light flshes and it will give you steps to follow.

Please let me know if you need any further information.

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According to the Service Manual Error Code List these are the two possible candidates to cause this failure:
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which means, this device has to go to the service.
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Service error 5C00 might indicate the purge system.

The "rattling sound " is probably coming from the (gears of-) socalled purge unit. May be one ( or both) of the ink tanks is not properly put back in again,or the printhead-lock is not locked. and the purge system is blocked.

Remove the ink tanks and remove the printhead, closw the printhead-lock, close the printhead cover, switch the printer of, switch the printer on again. If the rattling sound is still there, than you might have an expensive problem to be solved.
If the rattling sound is gone, there is probably something wrong with the printheadlock.

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Here is the Cannon Service Tool... you should be able to reset the printhead error using this. I've never used it myself, but it is the only fix other than a service call that I know of.
Cannon charges almost $100 for this tool... here its free.
http://221.128.79.71/printersiam.com/data/download/i320toolV101_XP.rar

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