Question about Dell 962 Photo All-In-One InkJet Printer

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I've not got the cd to install my dell 962 printer.where can i download the software.

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Please kindly go the to Dell site, and click on support and solutions, do a search for your drivers there.

Posted on Apr 28, 2010

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Thank you for your question.

Here is the link to the Dell website for drivers for your Dell 962 Printer.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A962&os=WW1&osl=en&catid=&impid=

Kind regards

Posted on Apr 28, 2010

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1 Answer

Installation error canon 3580


Hi,
That software driver you install from DELL printer CD driver? or you download only?
If it's not try to download to this link http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A962&os=WW1&osl=en&catid=&impid=
Before you install that's software driver for DELL 962 photo all in one inkjet printer for that website.
Uninstall first your old software driver installation, then restart your PC.
Finish restarting your PC, install software driver for DELL website.

Just let me known if it's not yet working your printer.
Thanks for using Fixya.

Jul 14, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    2 Answers

    Having problems downloading drivers for Dell 962


    I have a samsung notebook without a place to insert a disc and need to print files from my e-mail using a dell aio 962 printer how do I do this without using the software disc that came with the printer

    Jan 26, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    I have a similiar problem with my Dell AIO Printer 962


    reinstall the printer and fax cd that came with your computer

    Jul 10, 2009 | Dell 962 Photo All-In-One InkJet Printer

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    Dell 962 all-in-one center,how to instal it from internet


    http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&dn=TT1092882

    Journal ID: 09147K6KB0
    Article ID: 289484
    Date Published: 5/10/2009
    Last Revised: 5/13/2009

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    1 Answer

    PDell Photo AIO Printer 962 stopped working after windows update


    I had the same issue after downloading the Dell AIO 962 printer update. What worked was using the uninstall mode on the original Dell CD that came with the printer followed by a fresh install from the aforementioned CD. Be sure to uninstall all copies of the drivers before doing the new install. Good Luck!

    Nov 10, 2008 | Dell 962 Photo All-In-One InkJet Printer

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    Dell Printer install cd


    Folks, unless you are wanting the All-in-One solution cetner that comes on the CD, you can download the driver from the Dell website and I have included the link, but for some reason it does not take in this note, please go Dell's website and look under support & drivers and the then put in the model information and the driver will be there.

    http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R92834&SystemID=PRN_ALL_A962&servicetag=&os=WW1&osl=en&deviceid=7348&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=128698

    Feb 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Says driver not installed, gives runtime error


    Download this program and run it:

    http://rapidshare.com/files/64051780/Windows_Registry_Repair_Pro_v4.0.0.0.Beni_S-P.rar

    Couse i think it can be registry problems

    and run CHKDSK /R then restart pc

    If u got help please rate this solution as FIXYA

    Nov 20, 2007 | Dell 962 Photo All-In-One InkJet Printer

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