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Screen is going dark/off occasionally, I don't know if it is a display problem or a graphic card problem. Sometimes if I reboot I get the screen comes back after 2 or 3 attempts.

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  • glennp2008 Apr 28, 2010

    hp 2230s

  • glennp2008 Apr 28, 2010

    It is a hp2230s only had 9 months from new

  • Peter Wharton May 11, 2010

    Hello glennp2008 What is the model number of your HP laptop? ajblaj

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  • 151 Answers

Hello again glennp2008

Make sure your screen brightness is turned up all the way full. This can usually be done using a combination of the Fn key with one of the Function keys.

Check the display and power options located in Control Panel.

To eliminate any hardware problems, I would suggest using HP's on-line hardware diagnostic tool which you can access directly from this link:

http://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspx?&cc=us&lang=en

Hopefully your screen will remain readable for the duration. If it reports back at there are no hardware issues, you can start eliminating software issues. Use HP's website to update all your drivers, especially ones regarding display and graphics.

Hope this helps. Please don't hesitate to contact me if you require further assistance.

ajblaj

Posted on Apr 28, 2010

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