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I am on Windows 7, I'm not able to check the Ink Levels. There was no propblem with Windows XP.

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The software clod be not compatible with windows 7 check for updates on printer on the manufacturer website and have the model number on hand

Posted on Apr 28, 2010

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Why can't I find the ink level of my HP 7960 printer the way I did with Windows XP?


The ink levels are a feature of the HP software. What probably happened is that when you had WIN XP you loaded the entire software package which included the ink level utility and with WIN 7 you may have only loaded the basic drivers which does not provide this capability. Check the HP support site for a full software package and see if that brings it back.

Sep 18, 2014 | HP new photosmart 7960 inkjet printer...

1 Answer

Can no longer check my ink level.


Sometimes Windows 7 drivers need to be downloaded from the HP support site. Also, make sure you have installed the application on the CD that came with the printer in addition to the printer drivers. That is what you would have run under Programs before. If your Windows 7 computer was not used to manage the printer before, you will need to install the HP management tool on it in order to see ink levels.

Mar 20, 2014 | HP DeskJet 3930 InkJet Printer

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How i check the cartage level, i am unable to doo that, plz help me...if have to any command direct to see ..please let u inform me..My printer is HP Clour Laser Jet 1600 ...


Check ink levels Use one of the following methods to check the ink levels. NOTE: If you have installed a refilled or remanufactured print cartridge or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable. Method one: Use HP Solution Center to check ink levels HP Solution Center is software that acts as a centralized point of access for tasks such as scanning, printing, and copying. The software is part of the software package that comes with your product. When you perform a standard installation of the HP software, HP Solution Center is automatically installed. You must have the full-feature print driver, which includes HP Solution Center, installed to use this method. If you do not have the full-feature print driver installed on your computer, you can install it now. Alternatively, you can use 'Method two: Check ink levels from the software program' to check the ink levels. Click this link (c02463264) (in English) to see instructions for installing the full-feature print driver and HP Solution Center.
  1. Open HP Solution Center.
    • Windows XP : On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista : On the Windows taskbar, click the Windows icon (c01364735.gif), click All Programs , click HP , and then click HP Solution Center .
    • Windows 7 : Click the Windows icon (c01364735.gif ), click Programs , click HP, and then click HP Solution Center .
  2. Click Settings , and then click Printer Toolbox .
  3. Click the Device Services tab, and then click the Estimated Ink Levels tab.
    or try this link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00257147&tmp_task=useCategory&lc=en&dlc=en&cc=us&site=null&lang=en&product=390328&key=null

Apr 05, 2011 | HP PSC 1600 InkJet Printer

1 Answer

I can't find the ink level on my 4200 hp since i went to dell and windows 7. my windows xp showed the levels when i scanned.


The issue is with the driver you are using for the 4200- I suspect if you visit support.hp.com, you would find the utility for windows 7 that would have the same function as in windows XP

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1 Answer

How to I check the ink levels on my printer? I have the hp officejet 6300. Help


Follow these instructions

  • Open HP Solution Center.
    • Windows XP : On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista : On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 7 : Click the Windows icon (c01364735.gif ), click Programs , click HP , and then click HP Solution Center .
  • Click Settings , and then click Printer Toolbox .
  • Click the Device Services tab, and then click the Estimated Ink Levels tab.

    Aug 02, 2010 | HP OfficeJet 6310 All-in-One Printer...

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    How to reset the ink level of my hp officejet 6500


    Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
    • The exclamation mark (! ) symbol indicates a low ink level.
    • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
    Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
    1. Make sure the product is on and connected to the computer.
    2. Open HP Solution Center .
      • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
      • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
      • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
    3. Click Settings .
    4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
    5. Check the ink levels displayed on the Estimated Ink Levels tab.
    Figure 2: Estimated ink levelsc00670267.gif

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    1 Answer

    Have HP Deskjet 940c on Windows 7. Only drivers available are from Win 7 but those drivers no longer display ink levels. What does?


    Find another computer (laptop?) that is running Windows XP or Vista. Install the HP device-drivers.
    Connect the printer to that other computer, and use the software to display the ink-levels.

    May 29, 2010 | HP DeskJet 940c InkJet Printer

    1 Answer

    Ink levels


    On Windows XP I could see the ink levels however now on Windows 7 there is no way to see ink levels or to clean the print heads. I have to use my iMac to see ink levels and clean the print heads.

    Sep 17, 2009 | HP Deskjet 6940 InkJet Printer

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