Question about Logitech Harmony 890 LCD Remote Control

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Remote does not work properly after dropping

Does Logitech have a repair department? Remote works but only certain functions, display is fine.

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  • Anonymous May 11, 2010

    Hi. Logitech does not have a repair department. Let me know what is wrong with the remote (please be detailed), and I will certainly assist you as best i can.

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  • 101 Answers

Unfortinately, they dont. I have asked them this before.

When you think about the costs of the harmony remotes compared to shipping, parts, labor, protection plan on the remote, it would be alot cheaper for you to just go buy a new remote. Or if your out of your warranty and would like to take advantage of some of their offers i would suggest asking about their 50% off coupon for a new remote.

Posted on May 06, 2010

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1 Answer

Vizio vl370m remote control


If remotes have been ruled out the only way to test the remote infrared receiver is with the set apart/ and a schematic measure voltage at the receiver when the remote is used---most of the time since the part is rather small this is just replaced to see if it is or is not the problem; some receivers will fail where if the remote is held very close they work--always the receiver in that case.

Apr 12, 2012 | Vizio VL370M LCD TV

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Does not turn any equipment on or off. has power but does not communicate at all. I have rebooted, etc. but no luck. Old remotes still work. It appears that IR is dead.


If you have confirmed that the remote's IR emitters have failed and you are out of the warranty period (1 yr), you have a few choices. You can contact Logitech. They will usually issue a 50% discount on a new remote. Or, you can try to repair the remote yourself using the guidance in this article: http://hubpages.com/hub/HowToFixaLogitechHarmony880Remote

Or, you can have it repaired for $14 (or less if you haggle) from this Ebay seller: http://cgi.ebay.com/We-can-Repair-your-Harmony-880-Remote_W0QQitemZ200437939363QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item2eab083ca3

Good luck!

Jan 16, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

Screen does not work.....will function properly, but nothing on the remote screen. Can the LCD screen be replaced?


Logitech does not have repair services. If you are out of Warranty - some people will take it to their local electronic store, but if you are still in warranty - contact them and they will replace the whole remote!

Jan 05, 2010 | Logitech Harmony 360 LCD Remote Control

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Neither my Harmon remote or my Logitech universal


Use the help function on your Logitech remote.
Need more information on specific problem to go much further.
Check for tight speaker connections on back of receiver.
Some units have fault sensing; causing 'drop out' preventing A/V receiver from turning out. Typically this is characterised by a clicking sound after receiving an IR signal.
Using high volume levels can affect speaker connections, especially at the back of the A/V unit connectors and banana speaker wire connections.

Dec 26, 2009 | Harman Kardon AVR 500 Receiver

2 Answers

My logitech 550 is not responding. It has worked


Hi. That message means that there is a button that is stuck down on the remote.

1. Take out the battery, push in and massage each button to ensure it is not stuck down.
2. Put the battery back in, update the firmware,
3. Update the remote.

That should get the remote working again. :)

Oct 31, 2009 | Logitech Harmony 550 Remote Advanced...

3 Answers

My Harmony 550 remote works fine, except that the lcd display is messed up. It appears to only show every other line on the display, making it impossible to read.


update the firmware
1. click "Downloads" at the top of the software, 2. select "Firmware" 3. Update the remote
if that doent fix it then it's a hardware issue.

Oct 21, 2009 | Logitech Harmony 550 LCD Remote Control

1 Answer

880 universal remote volume button broke. little rubber botton on inside that pushes the volume button on inside broken.face plate cracked and arrow button on left right underneath face broken and missing...


My volume button also broke (actually, the VOLUME UP function stopped working). Rather than trying to get the remote fixed, I found a different solution...
I reprogrammed the + key (bottom left of the remote) to be my new Volume UP function. You can do this by going to any of the activities you've already defined, and adding a custom button to the activity.
Choose the + button (it will probably not have an existing function), and tell it to use the Volume Up function of the component you normally use for volume. In my case, it was the Home Theater Receiver.
I hope that helps.

Mar 02, 2009 | Logitech Harmony 880 Universal Remote...

1 Answer

Remote works but...


The display will likely have to be replaced. You will have to contact Logitech to see if it's worth the repair cost.

Aug 03, 2008 | Logitech Harmony 890 LCD Remote Control

1 Answer

Using a remote keyboard with my Hp LAPTOP


Some times a picture is worth a thousand words. Click the link below to logitech & find your product through the drop down window; http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

If you still can not find your device you can contact logitech through, Contact Technical Support listed on the right side of the page.

Good Luck & kind Regards.
& please vote.

Mar 16, 2008 | Logitech Cordless Mouse

1 Answer

Logitech 890 remote


not a solution. i have the same problem with my 525.
Display: choose activity.
Bluelight usually turn on when i pick up the remote but not now after i've changed the batteries. And none of the buttons work either. Need a solution.. plz!

Nov 03, 2007 | Logitech Harmony 890 LCD Remote Control

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