My laptop freezes at start up before going to the main screen, I tried to run safe mode but it freezes there too, I tried recovery but the only thing showing is a blank screen and a mouse pointer, does these symptoms mean that I need to replace the hard drive?
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You should start up your computer from WinPE, a CD residen simplified Windows operating system. It might help you to make some diagnostics. Get it from http://www.uploadable.ch/file/mKD6atNTMRGF
It's only 121 Mb; burn ISO to CD and boot it . Probably you should change startup sequence on BIOS to boot from CD-ROM
put your xp disk in the optical drive.Turn off computer. Turn computer back on as soon as you turn it on start tapping f 12 constantly.it should go the boot menu giving you a choice of booting from cd or hard drive choose boot from cd.Be sure you choose repair rather than new installation or you could loose all your information stored on the hard drive,I personally would try safe mode first you can get to safe mode by tapping f 6 when you first turn on your computer.
Reboot and keep tapping on F8 to go to Safe Mode. Do not put the reinstallation disk yet. Once in Safe Mode select "last known good configuration".
You can also run "Chkdsk" from the C hard drive Properties if you get to Safe Mode. Double click "My Computer", right click on C drive, select Properties, select Tools tab, go to Error checking and click on "Check now" then check "automatically fix file system errors" and "scan for and attemp recovery for bad sectors" and click "start"
If that doesn't work proceed to do System Restore in Safe Mode or remove previous programs that may have caused your Windows to freeze. If you suspect virus, run your anti-virus in Safe Mode.
If none of the above works then try your XP CD (or reinstallation disk) and do a repair.
Try to disconnect external peripherals if there is any. If no go, try to boot to safe mode. Turn the computer off, restart and tap F8 repeatedly after pushing the power button to turn it on. Choose safe mode. Once in the desktop, click start>run and type in "msconfig" without the quotation marks. Click ok. Click the 'startup' tab and click disable all. click apply. click close and then restart the computer. If it still doesn't work, post back.
hi, is the cd/dvd working now after removing upper and lower filters, if it is that is good, when does your computer freeze can you associate it with some activity that you are doing on it, does it give any error when it freezes any blue screen error
when you deleted upper and lower filters did the notebook started to freeze right after that or it worked fine for some time,
try restarting your system in safe mode and see if it freezes there to go into safe mode restart your system> at gateway logo > start tapping F8 > in this menu select safe mode and try using it in safe mode
tell me what happens so that i can help you further