Question about Panasonic SDR-H40 HDD Camcorder

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My computer do not accept the cd to install the software for sdr-h40 hdd camcorder, i get a message saying do not support the software

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  • Panasonic Master
  • 5,187 Answers

What OS is the computer running? The software isn't guaranteed to work with 64-bit Windows. (Windows 2000 through Vista are tested. Win 7 is an untested OS)

If you have Win7, you can try running the software in the compatibility mode. Right click on the Installer (.exe) and choose Properties. Click on the Compatibility Tab and check the box for Run this program in compatibility mode and use the drop down menu to select Vista or XP. Then right click again on the installer and choose Run as Administrator.

Another option is to run the software in a virtual computer running a supported OS. Win7 Pro and Ultimate support the XP mode which needs two programs downloaded and installed from Microsoft. Otherwise you need a licensed version of the OS to install in the virtualization program. Then install the camera software inside the virtual computer (as if it was the only computer).

I hope this helps.

Cindy Wells
(also note that the software does not run on some dual boot systems and may not run properly on multi-CPU systems. Updated software/drivers do not seem to be available on the Panasonic support site.)

Posted on Apr 28, 2010

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