Blinking Attention Light
HP LaserJet 1320 Series Printer
printer displays an orange blinking attention light which will not
clear. This usually indicates one of the following issues have occurred.
Perform the following in the order provided to troubleshoot and resolve
the issue. 1.
Insufficient power. Disconnect
the power cord from any surge protectors or power strips and plug the
unit directly into an electrical wall outlet. 2.
is a paper jam in the printer. 3.
The top cover
is open. Open the top cover, reseat the print cartridge, and close the
top cover, making certain it is shut properly. 4.
paper was loaded in tray 2 or the tray was not loaded properly causing a
mispick. Perform the following steps to load tray 2. A.
Pull the tray out of the printer and remove any paper. B.
Move the blue side width guide outward to match the paper size that is
being loaded. Locate the blue guide pointer on the left side of the
tray. If using a letter-size (8.5 by 11 inch) paper, match the guide
point with the LTR/LGL engraving located on the bottom, left-side of the
lift plate. C.
Locate the blue tab on the rear
paper-length guide. Locate the triangle-shaped pointer in the
middle-right on the bottom of the tray. Press on the blue tab and adjust
it so that the triangle-shaped pointer matches the paper size that is
being loaded. If using letter-size (8.5 by 11 inch) paper, match the
triangle-shaped pointer with the LTR engraving on the bottom of the
Place the paper in the tray and make
sure that it is flat at all four corners. Keep the paper below the
height down arrows on the paper-length guide in the rear of the tray. E.
Slide the tray back in the printer. 5.
The tray 2 paper level indicator is stuck.6.
the printer comes back to a Ready state, print a Self-Test/Configuration
page. If the printer is not in a Ready state, proceed to step 7. A.
Verify the printer is in a Ready state. (The green LED
the U-shaped icon is on steady and no other lights are on.) B.
Press down on the green GO button until the orange Attention light
comes on (approximately 5 seconds), and then immediately release the GO
button. The green GO button will begin to blink and a
Self-Test/Configuration page will print. 7.
the attention light is still on, perform a cold reset. A cold reset,
sets most, but not all, default variables stored in NVRAM
to the factory default values. It typically does not reset the page
count, paper tray sizes, localization language, or formatter number.
Complete the following to perform a cold reset. A.
Turn the printer off. B.
Press and hold down
the green GO button. C.
Turn the printer on and
continue to hold the green GO button for at least 5 seconds, but not
longer than 15 seconds. During the process, the Attention LED
turn on. D.
Release the GO button.NOTE
If both the Attention light and the Ready LEDs turn on before the GO
button is released, the cold reset procedure must be started over at
step 1. E.
The printer LEDs begin cycling. The
cold reset process runs until completion and the printer returns to the