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My Panasonic 32" Class 720p LCD HDTV Model No. TC-L32C12 automatically switched to the VIERA C12 advertisement that I can connect my HD Camcorder and etc. This Advertisement appears every 5 minutes! My question is how disconnect this feature?

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  • bandsshur Apr 28, 2010

    The first advice did not work: I pushed Power button and unplugged and plugged in power cord still holding the power button. Nothing appears on the screen! What do I have to do?

  • bandsshur Apr 28, 2010

    When I pressed the VIERA Tools button there appeared information with Viera Features ONLY. I could not disable this info!

  • bandsshur Apr 28, 2010

    Yes, I have. But I cannot find how open "Please select your viewing environment" to select "Home". See Manual page 15. I also used Menu-Viera Links and my remote control arrows left-right-up-down do not work!

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It looks like the instructions on how to bring up the HOME and STORE choice screen again were not communicated to you clearly. What you need to do is to press and hold down the POWER button on the side of the TV, or to unplug and then plug the TV back in but do not do both at the same time. When you hold down the POWER button on the TV that should reset the chip inside that chooses the STORE mode. The screen itself should reset and then come back on with the menu "Please select your viewing environment" showing. This is the standard way to reset the screen and it should work.

In closing please press and hold the POWER button on the side of your TV until the screen resets and gives you back the menu to choose your viewing environment. If you go through this routine and the TV does not reset and bring the menu back up then there may be a problem with the circuit inside the TV. If this is the case you may have to have your TV serviced to check the circuit board.

Posted on Apr 28, 2010

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You need to go into the menu and find where it has settings and turn settings OFF. Do you still have your owners Manual ?

Posted on Apr 28, 2010

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Press the viera tools button on your remote-> Select Viera link and disable it to turn off the annoyance. Try it and let me know.

Sai.

Posted on Apr 28, 2010

  • eagle338
    eagle338 Apr 28, 2010

    In that case Press Menu-> Choose "Setup"-> Select "Viera Link settings" and turn it off. Please refer page 23 of the manual at the link below for a pictorial
    http://www.mediafire.com/?njjzzm2mq03


  • eagle338
    eagle338 Apr 28, 2010

    Do you mean to say the arrows do not work in any function? If yes then you can use the Menu button on the right side of the tv to scroll through the Menus, Input/OK to select submenu, press input again to select the option and or change it. Once you press the exit button on the remote to exit the menus. Use this trick to change the environment to home and see if it does the trick.

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Hi,
This is fairly easy to change the setting. It is located in the manual on p.15 here:
http://service.us.panasonic.com/OPERMANPDF/TCL32C12.PDF
This is what i would do
Hold in the power button on the side of the tv, while holding it unplug the power cord and plug it back in, holding the power button the whole time. Then the option should come up for home or store when the tv turns on. Choose home. If you need any further assistance let me know.
Thank you,
Lee

Posted on Apr 28, 2010

  • Lee A.
    Lee A. Apr 28, 2010

    Hi,
    Like i said download the manual and refer to page 15. It has the specific instructions,here is the link again:
    http://service.us.panasonic.com/OPERMANP...
    Please accept/rate my solution accordingly.
    Thanks,
    Lee


  • Lee A.
    Lee A. Apr 28, 2010

    Have you downloaded the manual and tried the steps outlined on p.15?
    Thank you,
    Lee


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