Question about Tomtom ONE GPS Receiver
I have plugging my device into my computer and it will not connect. It says that the usb device is unrecognized. I have to install new drivers each time I try connect it to the computer, but this last time, it just will not connect.
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Posted on Jan 02, 2017
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A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.
Hope this helps
Nov 07, 2012 | Computers & Internet
Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,
if you're device isn't working properly or there's a frozen display.
Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.
If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.
Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."
This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.
Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.
Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.
Properly disconnect your GoGear from your computer and restart the device.
Recharge your device if your GoGear dies suddenly while playing.
Connect the GoGear to your computer via the supplied USB cord.
Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.
This will begin the charging process of your GoGear.
If recharging doesn't work, the battery may need to be replaced.
Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.
hope this helps
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