Question about HP Photosmart 3210 Printer

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The plastic hinge on the cover of my HP 3210 printer cover is broken and a nearby electrical connector has been disconnected. can you fix the problem or suggest someone who can.

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Me 2 I was changing a the yellow cartridge and try to close the lid and POW the hinge on the right side broke. I got the printer opened and had to disconnect three ribbon cables the 3.5 mm jack and one 6 pin connector plug.

Posted on May 12, 2010

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Mess. saying cover open i cant seem to close the top down. the top cover seem to be off track or broken


I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to pus it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover or the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.

I am not sure if new replacement hinges are readily available from Lexmark or other sources.

Feb 05, 2011 | Lexmark X6570 InkJet Printer

2 Answers

HP officejet 6210 broken hinge on cover to access the print cartridges. Fixable and where can I take or fix myself?


The 6210 series are famous for broken hinges, plastic and under spring loading. One place has them but at $88 for a set it may be not worth it. See link below if interested. I have one too with same problem.

http://www.everprint.com/online/SimDetail.asp?partno=q8052-40001

Jul 25, 2010 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

The door hinges on my 3210 have broken. can i get replacement hinges


hinges seprately cannot be replaced . for support needs you can call hp tech support team 1800-474-6836 ask for printers and ask for the same. if its under factory warranty the entire printer can be replaced//

May 07, 2010 | HP Photosmart 3210 Printer

1 Answer

The plastic hinges on my 3210 that hold the top on


Is it just stuck? Because if it is just use WD40 on the hinges. If it's broken, then sorry. Can't help you.

Jan 18, 2010 | HP Photosmart 3210 Printer

1 Answer

Top of printer is stuck in the open position showing cartridges


i had the same problem: the acess cover was locked in the open position. i disassembled the whole lot including hinges( not a good advice). try some silicone spray( no mineral oil, but maybe cooking oil) directly into the hinge and bring some movement into the lid. there are no gears or latches that can lock the hinges.

Jul 18, 2009 | HP Photosmart 3210 Printer

2 Answers

My HP Photosmart 3210xi cartridge door is also locked in open


There's no sensor, it's just a spring and a plastic wedge thing.

Using a #10 torx driver, remove two screws holding the right-hand side panel from the printer. (one in the back, one on top underneath the ink access door.) Unsnap it and set it aside.

Disconnect 3 small ribbon cables and one 5-pin connector that lead from the printer to the access door/scanner.

Remove the lid from the flatbed, then remove the access door from it's hinges. Use the torx driver and unscrew the hinges from the main scanner body.

Lift the hinge assembly from the scanner and push the steel pin out, seperating the two parts of the hinge.

From there you should be able to loosen them up, remove the springs, lubricate them, or find whatever the problem is.

Reassemble and you're done.

Jul 16, 2009 | HP Photosmart 3210 Printer

1 Answer

Broken hinge....where do i get it and how do i put back together


hi,you can try contacting hp about this.they may send you a new one.as far as fixing this it would be more costly than the printer is worth sry.

Mar 04, 2009 | HP Photosmart 3210 Printer

1 Answer

HP 3210 All in One Printer Lid


Carefully and I mean carefully spray some WD-40 into the elbows of the hinges. Carefully work the lid down and up until it is . Do not overspray into scanning area. Cover with a towel if necessary.

Sep 04, 2008 | HP Photosmart 3210 Printer

1 Answer

Scanner Error - Scanner Bar will not scroll across glass no scan or copies


I couldn't find anything specific to the 3210 online. Long shot, but this link is very detailed about another (very different) HP model that may just give you some ideas. Usually on this type of hp unit, once you have the front two screws out the top cover wil just hinge towards the rear. Could you post back some close up photos, hopefully we can give you some more help :)

Jul 05, 2007 | HP Photosmart 3210 Printer

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