Question about Microsoft Windows XP Home Edition

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Help and support does not start, or the system

Help and support does not open from the start menu, or the system information from the system tools menu

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  • 161 Answers

It appears that it is disabled. to enable it, please follow these instructions.

Right click on "My Computer"
Left click on "Manage" within the drop down box.
Left click on the + sign next to Services and Applications.
Left click on "Services"
On the right is a list of services. Scroll down to "Help and Support" and double click on it.
Change the "Startup Type" to "Manual" then click "Apply" and then "OK"
Exit out of everything and restart your PC.
It should now work. If not, repeat the above but change the "Manual" to "Automatic".

Hope this helps.

Posted on May 07, 2010

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Posted on Jan 02, 2017

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My WD 320gb external hard disk is not getting detected in computers...the blue light blinks on d drive & also in device manager the hard disk is shown....but cant get into it & itz not...


For windows 7 / Vista : - write "Administrative Tools" to start menu "Search Programs and Files" box and click enter - Double click "Computer Management" - Click on Disk Management under the Storage on the right. - If your WD disk is shown on the list at the top, right click it and select Change Driver Letter and Path - Select a suitable letter. - Try reaching to your hdd from My Computer
For windows xp ( or 7 and no results appear when you write "Administrative Tools" to start menu "Search Programs and Files" box and click enter)
  1. Right-click on an open part of the Windows task bar and selectProperties. The Properties dialog box opens.
  2. Click the Start Menu tab, then click the Customize button. The Customize Start Menu dialog box opens.
  3. Click the Advanced tab, then scroll to the bottom of the Start Menu items list and click the radio button next System Administrative Tools > Display on the All Programs menu and Start menu.
  4. Click OK twice.
  5. Click Start > All Programs > Administrative tools to access these tools.
Then follow the above (first) steps.

Mar 10, 2011 | Computers & Internet

2 Answers

No sounds device


Hello emedianannab, You have to "Update the Drivers" or you will have other problems with "Hardware" too.
Part1

Do a [Microsoft Update] from the "Start Menu," paul7of9_86.jpg scroll in the "All Programs."
Do a "Windows Update" Type: windows update, in the Start Search {box}.
Go to the "Control Panel" from the Start Menu," open the Control Panel,
scroll to find "Hardware and Sound," and click on the "Sound" applet.
Open the Speakers Properties, click on the [Driver Button] and "Update Drivers for the Speakers"


Part 2

From the "Desktop Screen." paul7of9_81.jpg


  • [Right / Alt] click on the Volume Icon. paul7of9_82.jpg
  • Once the 'window' open!
  • Select the "Playback Device" shortcut.
  • Next, {2x click} to open the [Speaker Properties] 'window.'
  • Now, check the (Device Usage) to make sure that it is [Enable].
  • Next, check the "Levels / Enhancements" by clicking on the buttons...
  • Make sure "that all the levels on the 'Sound are up!
  • Next, go to the "Drivers" by clicking on the "Properties" button.
  • Select the [Driver] button, and "Update the Drivers.
  • ***Note: "If any of the Driver {Areas} are "Grayed-Out," than this mean that the "Drivers are up to (Date)." Click on the "OK" button when finished!
  • Next, "Restart the Computer."

If this information helped? Return and give a "Helpful Rating," please!
Thanks, paul7of9

Feb 24, 2011 | Computers & Internet

1 Answer

Xerox 8860 stuck at Test Complete Initialize


The Hidden Service menu provides access to information pages and tests for diagnosing and correcting system malfunctions and accessing special features.
Access the Hidden Service menu as follows:
1. From the System Setup menu, go to Information --> Troubleshooting --> Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu

Reset the NVRAM:

Resets the system back to default settings and clears all network settings. If possible, print the Configuration page before resetting NVRAM.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



Feb 23, 2011 | Xerox Phaser 8500/DN Printer

1 Answer

Please help me to fix pc registry problem for window xp please


First try to do a System Restore.
  1. Open the start menu and click all programs.
  2. Go to Accessories.
  3. Go to System Tools.
  4. Then choose System Restore from that menu.
  5. When System Restore opens choose Restore my computer to an earlier time and hit next.
  6. On the calender see if you can pick a time before you started having problems. Choose that day and click next. It will run and should reboot the PC. It might take a little bit just let it do its thing.
If that doesn't work try this.
Open the My Computer icon on you desk top. If you don't see it on your desk top it will be in the start menu on right side of menu. Left click to open it. A window will pop up that show your drives (C:), (D:) and so on. Right click on the (C:) drive choose Properties from the drop down menu. The next window will have some tabs on the top. It will look something like this.
4dba2e9.jpg
Click the Tools tab. There will be an option to Check Now. Click it and put a check in both little boxes and click the start button. It will say the PC needs to restart to preform this task. Restart the PC and walk away till it gets done.


Hope this helps.
Good Luck
cookEmonster

Oct 16, 2010 | Computers & Internet

1 Answer

HP Deskjet 4280 scanner problem


Possible causes
  • The system resources are too low to facilitate scanning.
  • The USB controller is sharing an Interrupt Request (IRQ) with another device.
  • There are multiple entries (ghost entries) of the scanner in the Device Manager.
Step 1: Open the System Information tool Windows 98, Me, and 2000 Pro Click Start , Programs , Accessories , System Tools , and then System Information . The Microsoft(R) System Information window opens. Microsoft® Windows XP Click Start , Help and Support , Tools , My Computer information , Advanced System Information ,and then Detailed System Information (msinfo32.exe) . The Microsoft System Information window opens. Step 2: Verify the available system resources If the system resources available are below 50%, the scanner may have difficulty transferring the scanned image to the computer and will stop in the middle of a scan.
NOTE: Windows XP does not give system resource information in the System information window. Skip to Step 3 if using Windows XP.
  1. Select the System Information linein the left side of the System Information window.
  2. In the right side of the System Information window, verify that System Resources are 50 percent or above.
  3. If the System Resources are lower than 50 percent, increase system resources .
Step 3: Check for IRQ sharing between USB and other devices The USB controller normally shares an IRQ with the IRQ Holder for PCI Steering device. While this device does not cause any conflicts, other devices on the same IRQ may cause a conflict.
  1. With the System Information tool open, click the plus ( + ) next to Hardware , then IRQ’s . In the screen to the right, information about will appear showing which IRQ a device is using.
  2. Verify the USB controller is on an IRQ with nothing else sharing it except the IRQ Holder for PCI Steering. Examples of USB controllers are listed below:
    • Sis 7001 PCI to USB Open Host Controller
    • Intel 82371AB/EB PCI to USB Universal Host Controller
    • Intel 82801 BA/BAM USB Universal Host Controller
  3. If the USB controller is sharing an IRQ with another device besides the IRQ Holder for PCI Steering, contact the computer manufacturer for assistance in moving it to another IRQ.

May 22, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Shutdown problem


From the Start button, select menu/programs/accessories/system tools/system information, then click on the tools menu and select system configuration utility.


When the program opens, you'll see an advanced button on the bottom right corner. Press it.


Make sure you have disabled fast shutdown (CHECKED). Press OK/OK. If it prompts for restart, don't do it, you dont need to. Press cancel on that screen and then shutdown like you would normally.

Let me know if it works

Apr 21, 2009 | Computers & Internet

1 Answer

I cannot open the System Information tool


Go to Start > Run and type the following exactly:

msinfo32 /categories +all -loadedmodules

Feb 12, 2009 | Microsoft Windows XP Professional

2 Answers

Load ed cw get all ok but requires a sound card


Go to your Start menu, click on all Programs, Select Accessories, then System Tools, then click on System Information. A window will open titled 'System Information'. In the System Summary section, make a note of the System Manufacturer and the model number and report it back to us, along with the processor and the total physical memory.
Now open the Components menu by clicking on the plus sign next to the word, and select the Sound Device window by clicking on the words "Sound Device" Report back what appears in the window at the right when you do this, and we'll take it from there.

Dec 15, 2008 | Microsoft Windows XP Home Edition

1 Answer

Generating a System Summary report for Technical Support


Occasionally Nikon Technical Support will ask for "System Summary" report which details the specifics about your computer system. These reports are very useful in that they not only give the make and model of your computer and installed accessories but also list software and accessories which may be causing problems. To generate the report is easy: Windows XP, 2000, ME and 98 From the "Start" menu choose: /programs/accessories/system tools/system information When the system information window opens it will take a few moments for the utility to display the system information. Once the information is shown ensure that "System Summary" at the top is highlighted then select the "File" menu and choose "Export". Save the file as a text document. Macintosh OS X: From the Apple Menu choose "About this Mac..." and click the "More Info" button in the About window. When the Apple System Profiler window opens it will take a few moments for the utility to display the system information. Once the information is shown choose "Export" from the "File" menu and save the file as a "Plain Text" document. After saving the report simply reply to the email from Nikon and attach the document or go to the "Ask Nikon a Question" tab near the top of the page and attach the report. No personal data or documents stored on your computer is included in the report.

Aug 30, 2005 | Nikon Coolpix 3200 Digital Camera

1 Answer

Generating a System Summary report for Technical Support


Occasionally Nikon Technical Support will ask for "System Summary" report which details the specifics about your computer system. These reports are very useful in that they not only give the make and model of your computer and installed accessories but also list software and accessories which may be causing problems. To generate the report is easy: Windows XP, 2000, ME and 98 From the "Start" menu choose: /programs/accessories/system tools/system information When the system information window opens it will take a few moments for the utility to display the system information. Once the information is shown ensure that "System Summary" at the top is highlighted then select the "File" menu and choose "Export". Save the file as a text document. Macintosh OS X: From the Apple Menu choose "About this Mac..." and click the "More Info" button in the About window. When the Apple System Profiler window opens it will take a few moments for the utility to display the system information. Once the information is shown choose "Export" from the "File" menu and save the file as a "Plain Text" document. After saving the report simply reply to the email from Nikon and attach the document or go to the "Ask Nikon a Question" tab near the top of the page and attach the report. No personal data or documents stored on your computer is included in the report.

Aug 29, 2005 | Nikon Coolpix 5700 Digital Camera

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