Question about Bissell 7920 ProHeat Pro-Tech Upright Wet/Dry Vacuum

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The ribbed belt for the brush broke. When we got

The ribbed belt for the brush broke. When we got a replacement belt and put it on, we realized that the retainer clip was broken on the side above where the belt is installed. We cannot get enough tension to hold the brush on and have looked at the manual to see if we are missing any other parts, but do not see any. Could the broken retainer clip be the source of the problem? It is hard to tell from the pictures in the manual.

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According to the schematics from Bissell on this machine, the "gear" ribbed belt goes between the pump and the brush roller. Tension is provided by the pump. The retainer clip is part of the pump assembly and Bissell only sells the entire pump, part # B-010-7185 PUMP, PROHEAT SERIES UPRIGHTS. We can special order the part at a cost of $34.95, www.govacuum.com We have live chat or you can call 888-468-2210 option # 2. You may also want to make sure the pump sits tight in the machine.

Posted on Apr 28, 2010

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My hoover fusion carpet brush wont revolve


Hello, I hope your having a good day considering your problem.

It sounds like you have done everything and more you can at your end. My opinion based on your detailed description is that is possible you might need to barrings in your roller on both ends. Now sometimes you can take it to a local vac shop (just the roller of course) and they can put the new barrings in as well as maybe it is possible that something is just loose or warn out. Sometimes you are better (for cost of repair reasons) to buy a new roller. I would first personally, take the roller off, and take in to local shop and have them give you a price to replace or repair. That appears to me what has happened. Its also possible, some dirt and debre has got trapped in where there barrings are and it is sticky or just plan stuck. Mike

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Make sure the driving motor (power on) is turning (without the belt attached). Make sure the brush turns freely when the belt is off (it's probably jammed with wound-up hair, thread, and other debris--remove the brush and clean/lightly oil the bearings). Check the tension of the belt which should be fairly firm--replace if sloppy. Rotate the motor shaft by hand when everything is back together and make sure the brush can be driven without the belt trying to jump off. Hope this helps!

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No action


I had the same problem with the belt breaking and the roller not spinning. I read about giving the roller a couple of revolutions to seat the belt, so I put another new belt on. It still didn't spin. I realized it was the end cap that was not spinning so I took off the roller and gently pried off the end cap and there was an enormous amount of thread spun around inside of the small area. I had to keep digging it out with tweezers. Quite unbelievable. I also found that when it spits out instead of sucking up, it needs to be cleaned. Check all areas, especially the part that is round that you have to twist open. (Inside, behind the foam filter and UP).

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1 Answer

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hope this helps

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