Question about HTC PPC-6800 Smartphone

4 Answers

HTC mogul 6800

I just brought this phone and this morning the phone will not turn on. I keep pressing the on/off button but nothing happen. Can you give some advices on what is the problem with this phone. pam

Posted by on

  • 2 more comments 
  • jrv14 Apr 13, 2008

    My HTC Mogul 6800 was working fine all day then when I went to make a call the phone was off. So I tried to power it back on & there was not response from it, so then I tried taking out the battery & putting it back in, I also did a soft reset that did not work then I even did a hard reset that did not work. So I think that I am going to have to sent the phone back. I called HTC & they told me to call service & repair during the work week & they gave me this number 1 800 229 1235 to call 9A to 5P Easterntime.

  • zzag Jun 12, 2008

    phone will be on and then hibernate, but when I try to push the power button to turn it back on, it won't come on. I have to take the battery out and reboot it. this is a huge incovenience and shouldn't be happening, especially given the cost of the phone.

  • momiluvsemmi Oct 02, 2008

    Okay now here we go...I got my phone wet. Well it work's now but it take's forever for it to boot up from the Sprint screen. It's done it once but now it won't do it. Any idea's? I'd like to be able to stay away from going to Sprint and having it fixed becuase they charge soo much money!

  • Nic Ashby
    Nic Ashby May 11, 2010

    Did you try charging it?

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 589 Answers

Having a lot of experience with Mobile operating systems, and also having a Mogul myself, it sounds like programs are running in the background and using the memory, hence the slow wake-up or slow performance.

The fact that ActiveSync runs when it wants too doesn't help either.. (see below)

Having weird programs on the memory card can also cause this (it's trying to actually boot from the card for some reason). Try popping the card out and powering it up.

First, I installed a little program which you copy the .cab file to the card called "ClearTemp". Then browse the card through file explorer, and install. You will see a little trash can under the programs list once installed. This will flush any residual files left behind by installing and uninstalling programs. If you're using the "enable gps" GPS "hack" (i use it too with google maps - great program), it may or may not find some of the install files from it, so pay attention to the files it wants to delete, so be sure to read the tutorial about what files are what BEFORE running it, as it may delete needed files!!

You can get ClearTemp here:

http://mobile-sg.com/software/?p=ClearTemp&platform=ppc

You can also check in your windows / startup folder through file explorer on the pda and see what exactly is trying to start when you power it up.

PS: if you want to stop ActiveSync from running whenever it feels like it, take "poutlook" from the startup folder. Sometimes you have to rename it to delete it, sometimes you don't. Deleting it will NOT effect its ability to sync when attached to the PC, it only stops it from running for no reason and using up memory.


Posted on Jun 01, 2008

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 20 Answers

Two simple fixes. First go to www.htc.com/us, select the 6800 and download software update. There will be a walkthrough on there if you're not familiar with how to do it. This update (although it doesn't state it does so it doesn't appear they have released a phone with the issues that is has) should fix all hibernation issues. These include the above problem and the phone not recieving calls sometimes when it's hibernating.

2nd- There's a much easier way to removing running programs. Just go to settings, systems and click the memory icon. You can stop all running programs from there or choose which to stop.

Hope this helps.

Posted on Jun 16, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have had the same problem, even after being on the charger all night. I have found that it can take as many as a half dozen resets (The recessed buttom on the bottom) before the damn thing wakes up.

My Mogul also freezes frequently during normal use. Sometimes the screen seems to dissolve, usually from the bottom up, in a way that could be considered beautiful, but looks like a failing video driver to me. of course, I am unable to duplicate any of this behavior during any my my three (so far) visits to the Sprint store to ask for a new machine.

I don't know if the culprit is hardware or software, but have kept up with ROM upgrades. When the system is working it's a pleasure to use. (Love the GPS w/ Google Maps) But the more I come to depend on it, the less reliable it is.

FRUSTRATION!!

Posted on Apr 23, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Windows Mobile is beautiful and ugly.. Its without a doubt the most versatile and powerful smartphone os.. But oh its definately the most confusing, unintuitive, slow, and buggy.. What does that mean to you?? Windows mobile does not treat light or even medium users very well.. You need to get a buddy in person who can hook your phone up, make a hobby out of this, get a new phone, or like me just appreciate what it does sit down and start reading.. It will take hours to get your phone right.. But once it is right no other phone will come half as close.. I can turn my phone into a wifi hot spot to give your Iphone 3G a more stable hi speed connection.. stuff like that black berries and iphones will never be able to do... I know some S60 (nokia) phones can do it, maybe palm has it but my point is you have alot of work and In my opinion its worth it... But sense Imma nice guy Ill give all of you Mogul users who may read this my setup that works great

Rom- JD's 2.9.1 Rom CE OS 5.2.19971

Today screen- Manilla 2D or M2D or touch flo 2D build 16

App Closer- Wktask and Oxios suite (windows multi tasks most other os' dont windows left a half assed app closer buried in several menus. Stupid I know. So these two and Htc Task manager are great at closing apps)

Internet- Pocket Internet Explorer and Opera 9 are good but Im a fan of Opera Mini (you will need java) and Skyfire

Flashlight- VJCandela (You never realize you need it till you have it)

Gps- Google Maps

that should be enough to get you going good carefully follow the directions when flashing to JD's you have to go through vital steps. JD uses a basic M2D I would update to the full version make sure you read the feedback on what version you use, I am using 16 because some people have had problems with the newer ones. Just have fun with it my phone looks like the touch diamond and it runs the beta android just fine too. Nothing else can do that lol

Posted on Oct 10, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My phone is freezing up on the Windows screen. This has happened before but it only lasted for a couple of hours and when I took the battery out & put it back in, it was fine. Not this time, this has...


my phone is doing the same thing. first my mogul wouldn't change views when the phone opened up, its been doing tht for days. today the screen just stopped working. when i picked it up the screen was black and i pushed the button to turn the screen on. i've taken out the battery many times, done a soft reset many times and turned the phone on many nothing is working, does anyone have any suggestions?

Feb 12, 2010 | HTC PPC-6800 Smartphone

1 Answer

POWER BUTTON BROKE


The power button is broken and jammed. change it , everything will work fine.

Jul 24, 2009 | HTC PPC-6800 Smartphone

1 Answer

My HTC Mogul keeps freezing, wont even get past the main screen when I start it up, I loaded a larger file onto it and started it up, since then it hasn't worked. Anyway to do a hard reset by hand without...


you can try a hard reset. Hold down the left and right softkeys (the two buttons above the windows button and the ok button) and use the stylus in the reset button (bottom of phone just below the sd slot) This will erase verything off your phone, but should fix the problem.

Jun 16, 2009 | HTC PPC-6800 Smartphone

1 Answer

Broken sliding mechanism on HTC Mogul 6800


The same thing just happened to me, now one side is loose when i slide it, and the screen moves left, right, up, and down :(

Mar 22, 2009 | HTC PPC-6800 Smartphone

1 Answer

Unlocking the screen on 6800 mogul, with cracked screen


Remember that the * key is a 2nd function and you must press the blue or shift key and then the * key. i ahd the same problem for 2 days but persistance did it!

Mar 19, 2009 | HTC PPC-6800 Smartphone

1 Answer

Htc mogul 6800


PPCKitchen will help you build a complete Operating System, you can base it on verizon there, many precautions need to be taken to Flash a phone with a different rom, i suggest http://forum.ppcgeeks.com/showthread.php?t=33857&highlight=Titan+PPCKitchen+guide

goodluck

Nov 17, 2008 | HTC PPC-6800 Smartphone

1 Answer

Mogul Screen black


Press the soft reset button located right under the SD mini memory card its a small hole just press there with your stylus (pen)

Oct 26, 2008 | HTC PPC-6800 Smartphone

4 Answers

Htc mogul


depending on what company it was/is on they probably locked out wifi, im having the same issue, and im still searching for the answer

Oct 25, 2008 | HTC PPC-6800 Smartphone

1 Answer

Htc 6800


There is an extensive literature for unlocking and modding the htc 6800 Mogul to other service providers. Modding means extending the Moguls's capabilities way beyond what was even offered by Sprint and the native HTC firmware.

Search these sites:

www.forum.ppcgeeks.com - saw info here on converting sprint mogul to MetroPCS with full features intact.
- - also - -
www.ppckitchen.org
www.xda-developers.com
www.howardforums.com



Aug 04, 2008 | HTC PPC-6800 Smartphone

4 Answers

Htc mogul keeps freezing


These days they arent making the moguls anymore, and many of them have been reported as having problems. With that said, i was able to bring my phone in to a service store and they were able to order a new one for me free, but since they arent making moguls, they'll actually give you a TOUCH PRO!! much better phone in my opinion. They asked me if i had insurance, i do, but i hope that doesnt affect any of you. moguls ****...=(

Jun 07, 2008 | HTC PPC-6800 Smartphone

Not finding what you are looking for?
HTC PPC-6800 Smartphone Logo

4,179 people viewed this question

Ask a Question

Usually answered in minutes!

Top HTC PDAs Experts

Shafky Khan

Level 2 Expert

85 Answers

Lawrence Oravetz

Level 3 Expert

7686 Answers

Rvee

Level 1 Expert

30 Answers

Are you a HTC PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...