First, make sure the dial on top of the machine is set at the half way point. If it is, and there's a lot of fine dust in your area, try turning the dial so the large dot aligns with the arrow.
If it's less than a year old, actually less than 10, the warranty is still in effect (unless generic bags are being used). The best thing to do is call the store or consultant you bought it from and talk to them. They can pick it up, or you can take it to the Aerus Electrolux store for repair. They will also gladly answer any questions you may have about the product. It's a great machine, and investment, and needs proper care to get the most out of it.
Make sure you take your "sales agreement" with you.
There are things that will void the warranty. Using commecially, vacuuming liquids, using generic "made to fit" bags (genuine bags have "Home Solutions" printed on the top), buying on-line (E-Bay). Check your manual for others.
To find an authorized dealer near you, go to
http://www.aerushome.com/storelocator/, type in your zip code, and click on "view dealer list".
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