Touchpad does not work

touch pad needs replacing not sure if can replace look online might get lucky

sounds like the main control panel..

clean ribbon cable that goes from pad to control board with denatured alcohol undo lock unplug cable clean contacts

There is no reset other than unplugging the power for a minute then plugging it back in.

If this in under warranty I would contact the manufacturer via the information in your owner's manual for a free repair.

If for some reason you don't still have yours, you can download Kitchenaid / Whirlpool owner's manuals and installation instructions here.

If it's out of warranty, we repair these controllers for $39.95, or you can order an LCD assembly (part number ) from the Pros here or get a refurbished unit from us here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

1. The touchpad and external mouse drivers should be able to work together. Just make sure that you have the touchpad enabled. To see if you have the touchpad enabled, hold the Fn key and press F9. The combination Fn-F9 locks and unlocks the touchpad. If pressing Fn-F9 once, twice, thrice does not seem to lock/unlock your touchpad.. then you might not have the Toshiba hotkeys working or enabled. So lets forget it and try step 2. If Fn-F9 solved your problem.. there you go !

Arrow The way it works is you have to keep holding Fn key and have to hit F9 once, that should lock the touchpad. Again if you keep holding Fn and hit F9 again, that should unlock it and so on..

2. Sometimes this solves the problem.. Do a power cycle of your computer.. i.e., unplug the AC.. take the battery out.. Plug the AC back in and try to turn computer ON with AC alone (i.e, leave the battery out and just start computer with AC power).. Once windows loads up and everything is fine, then turn system off. Unplug AC.. put battery back in.. Plug AC back in and restart computer.. All should be working now.. if not, keep reading..

3. Click on START>go to RUN>type devmgmt.msc

4. Now in the Device Manager, click on the + sign next to Mice and other pointing devices. Right click on each device listed under "Mice and other pointing devices" and Uninstall ALL the MOUSE Devices you see listed there..

attention Make sure you ONLY uninstall the Mouse devices and not ALL devices from Device Manager like your CD, Display etc.. Just uninstall the devices listed under Mice and Other pointing devices after you have clicked on the + sign to the left of it..

5.Install Drivers

6. In the page that came up saying Downloads ( All operating systems, All categories ), at the top drop the list Filter by Operating System and select Windows XP (I am assuming you have XP.. if you have another OS, select that instead).. then on the right of it, drop the list Filter by Category and select Touchpad.. then click on the button "Apply Filters"..

7. Now you just see two drivers listed..

09-30-2004 Toshiba Utility
Touchpad Toshiba Touchpad Enable/Disable Utility for Windows XP (v1.27.0.3; 09-24-2004; 5.34M)

06-15-2004 Driver
Touchpad Alps Touchpad Driver for Windows XP/2000 (v6.0.303.5; 05-26-2004; 2.43M)

Click on the Download link on the right.. Save them to your computer somewhere in a folder or desktop, where you can remember.. After the files are downloaded, double-click on the file.. Unzip.. then Run.. and it will install the driver..

8. Restart your computer.. Now the Touchpad should be working fine.. Try Fn-F9 combination.. i.e, keep holding Fn key and tap F9 once, twice to see if it locks/unlocks the touchpad..

Hello there
looks like you have a touch pad that has shorted out and is in need of replacement
please go to www.whirlpool.com and they have a technical help section ok.
best regards mike

I was afraid I needed to replace the microcomputer when my KHHS179L touchpad was unresponsive. I was able to use the ADD A MINUTE feature, so I knew the unit worked. There had been a power outage of less than a minute to my home recently (I was unaware of this until I asked the kids if they had done anything to the microwave). I popped around on fixya.com and really didn't find an easy solution-my favorites. I loaded kitchenaid.com and found the answer in the FAQ's. Although the control lock out icon was NOT LIT-apparently, that power surge locked my controls. By holding the stop button for 5 seconds once and then aagain a second time, miraculously, my touchpad was restored> HOORAY!

I can only toss you some ideas, but likely but not always, you might have what are called security screws holding the cover on the microwave - they typically have a little pin in the center and you need to buy a special tip to remove the screws including any on the side - then pull and slide the cover off the microwave - Needless to say with the power unplugged!
Then you should take a close look even with a magnifying glass, at any of your connections - many are spade connectors pushed onto flat blade-like pins - you may find that you have an over-heated one, or a loose one. If it is overheated, you will have to cut off the bad connector, get a new one wherever, strip the wire(s) back and crimp on the new one. If the connector is simply loose, take a pair of needle nose pliers and close up the connector so that it goes back on tightly.
Now this is where you need to (sorry to swear), but use common sense - plug in your microwave with the cover off, and try you touchpad to test whatever repair you did - If it is fixed, then unplug and put the cover back on and back to Zip-Zap and Ding Suppers
Eric

F6 usually means a fault in the controller or keypad. You could try to unplug it for several minutes, then plug it back in. If it still fails, maybe you or a friend can disconnect the power cord, unplug the keypad strip internally, then plug the power cord back in and try it with the keypad still disconnected. If it does not fail again, you have a wet or shorted keypad and can dry it or order one. If it does fail again, the control board is bad. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://tinyurl.com/gv383 Sorry I didn't get to answer this before the bogus answer was posted. I've been tied up and away from the PC.