Question about Toshiba Satellite A215-S7437 Notebook

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Keyboard and mouse will not work

When I boot up my laptop, the OS works fine. But when my log-in screen comes up, the mouse and keyboard will not move or work. I tried to restore to out-of-box state will no effect. Help someone

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  • tbbeckham Apr 28, 2010

    ok now the keyboard and touch pad work...but windows will not load. just says windows can not configure to work with the hardware.

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Sounds like you have some corrupt files. Here is what should help you.
Use your restore disk, or if you have a Windows OS disk, bootup with that.
When you see the screen that gives you an option to "Repair Windows" hit the "R" key. You will be taken to a DOS prompt. Choose the Volume you want to repair (Usually number 1) then it will prompt you for an Administrator password. If you have never put one on the system, simply hit Enter. The it will take you to "C:\Windows" Type in the following...
"CHKDSK /R" (without the quote marks and hit Enter. Let chkdsk utility see if it can repair the volume. It will prompt you when it is finished.

Posted on Apr 28, 2010

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add an external mouse/keyboard to fix the onboard fault.
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Thankyou For Using Fixya.

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