Question about HP Photosmart C5180 All-In-One InkJet Printer

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Printer turned off when paper jammed and does not turn back on. Photosmart C4280. I have unplugged it and plugged it back in. Is there a fuse or reset button?

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  • 42 Answers

Please follow the below steps.
STEP 1.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
4. Turn on the printer, if it is not on.
STEP 2.
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.
Then, if we still get the same error, "paper jam", please open the below link and follow the steps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00702180&cc=us&lc=en&dlc=en&product=1153481

Posted on Apr 28, 2010

  • ovrdrive Oct 30, 2010

    This works for ink cartridge errors also :)

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Lets assume it did not

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Try this link...It may help.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00860153&product=3192753

As for the cartridge jam try resetting the printer. Open it up, make sure there is not jam. Move the carriage over if necessary, hit OK. Then turn the printer off. Go to your computer and remove any documents from the print queue. Then, with the computer still plugged into the printer, turn the printer on.

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
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NOTE: Please rate our help to keep this free service online.

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This can be very frustrating as you cannot find any more paper in the printer. However, from personal experience dealing with many many printers, both personal and commercial, it is usually correct if you have found paper before. Try to find ALL internal parts of the printer and look for more paper. Sometimes, you'll find new places you didn't know existed before.

After this, turn off the printer, unplug it, plug it back in, and turn the printer back on. You should have a functional printer afterwards.


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