Question about Video Cameras

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My traveler dv 5000 hd camcorder wont turn on but when connected by usb cable to my pc i can view the pictures on it , is there a reset button or another solution

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The DV 5000 has a three year warranty. I sent my back to the manufacturer, Schenker, Inc. and they actually replaced it. It was 2 years old. Lots of stuff wasn't working right and the tripod mount had fallen out. I included a copy of my receipt from Aldi and a note describing what was wrong. My kids had actually left it out in the rain so I was expecting them to figure this out somehow and reject the camera. But lo and behold, a week later I get a box in the mail with a brand new camera with new strap, new micro sdhc adapter, new battery. My kids are going to be so excited. Here is the link to return the camera.

Posted on Oct 19, 2010

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Same problem here i would like to know

Posted on Jul 21, 2010

  • jbrinda1 Oct 19, 2010

    They have a 3 year warranty. Send it back. I sent mine in about a week ago and they sent me a brand new camera which was nice since my kids had really beat the thing up.

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Posted on Jan 02, 2017

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Step by step instructions to transfer recorded videos from jvc gr-d370u to Pc, please.


First, you need a Firewire connection (also called IEEE 1394). Most of PC computers don't have it, including mine. I bought a cheap Firewire card and installed it into an empty PCI slot, costed about $15.
I hope you don't have the USB cable and the firewire cable plugged into your computer at the same time. That can break things.

With the firewire cable plugged into the DV port of the camcorder and the firewire port of the computer and the camcorder is in Play mode (and plugged into the wall AC power with the power adapter), are you saying that when you launch MovieMaker and "Capture", the video camera is not recognized?

There are only two conditions that can cause this:

1) The firewire400 port on the computer is not working properly (how do you know it is working?). If you are using Vista Home Basic, chances are good that the IEEE1394a firewire port drivers were never loaded... so, that will be your first step. Get that port working and you'll be ready to go.

2) The DV port on the camcorder is not working properly. This could be for several reasons, but lets hope the DV port was not fried if you ever had the USB and firewire connections to your computer at the same time... Reset the camcorder to factory defaults by disconnecting all cables, removing the rechargeable battery and removing the little date/time button battery inside the camcorder. Wait for about 20 minutes. Put the button battery back in, then put the rechargeable battery back on. Set the date and time. Connect the firewire cable to the DV port, connect the AC power adapter to the wall, connect the other side of the firewire cable to the firewire port on the computer, launch MovieMaker - will it "Capture" from the video tape?

Anyone you know nearby with an Apple Macintosh and iMovieHD? You will need a 4-pin to 6-pin firewire cable and the AC power adapter. If it works with the Mac, we know it is not the camcorder's DV port. If it does not work, chances are good the camcorder's firewire port is bad.
Hope this was helpful?

Jan 30, 2011 | JVC GR D370US camcorder Mini DV

1 Answer

Camcorder SONY DCR-TRV25E, COMPATIBILITY window vista


If you want to use the USB cable to connect the Camcorder to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System.

Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable.

You can use any video capturing software like Windows Movie Maker to transfer the video from the Computer using i.LINK cable.

Refer this link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.

If you are using an i.LINK cable then:

The Camcorder will flash the DV IN message as soon as the i.LINK/Firewire cable is connected to the Camcorder.

If you are getting the DV IN message then it indicates that the Camcorder recognize the connection.

If you are not getting the DV IN message as soon as the i.LINK cable is connected with the Camcorder then the issue may be with either the Camcorder or with the i.LINK cable.

Try resetting the Camcorder or try with different i.LINK cable. Locate the RESET button behind the LCD screen of the Camcorder. (You will be able to locate the RESET button by opening the LCD Screen. The Camcorder should be switched ON when you reset the unit. Press the RESET button using a sharp-pointed object).

NOTE: Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.

If the issue still persists after resetting the Camcorder and with different i.LINK cable then your Camcorder requires service to resolve the issue.

Good Luck!!!!!!!!!!!!!!!

Sep 20, 2009 | Sony Video Cameras

1 Answer

Cant transfer videos to pc


Option 1:

If you want to use the USB cable to connect the Camera to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

Option 2:

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.

Option 3:

If you are using an i.LINK cable then:

The Camcorder will flash the DV IN message as soon as the i.LINK/Firewire cable is connected to the Camcorder.

If you are getting the DV IN message then it indicates that the Camcorder recognize the connection.

If you are not getting the DV IN message as soon as the i.LINK cable is connected with the Camcorder then the issue may be with either the Camcorder or with the i.LINK cable.

Try resetting the Camcorder or try with different i.LINK cable. Locate the RESET button behind the LCD screen of the Camcorder. (You will be able to locate the RESET button by opening the LCD Screen. The Camcorder should be switched ON when you reset the unit. Press the RESET button using a sharp-pointed object).

NOTE: Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.

If the issue still persists after resetting the Camcorder and with different i.LINK cable then your Camcorder requires service to resolve the issue.

Good Luck!!!!!!!!!!!!!!!

Sep 17, 2009 | Sony DCR-TRV285E Digital-8 Digital...

1 Answer

Sony DCR-HC52E connected with Firewire not detected in moviemaker


The Camcorder will flash the DV IN message as soon as the i.LINK/Firewire cable is connected to the Camcorder.

If you are getting the DV IN message then it indicates that the Camcorder recognize the connection.

You can use any video capturing software like Windows Movie Maker to transfer the video from the Computer.

Refer this link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

If you are not getting the DV IN message as soon as the i.LINK cable is connected with the Camcorder then the issue may be with either the Camcorder or with the i.LINK cable.

Try resetting the Camcorder or try with different i.LINK cable. Locate the RESET button behind the LCD screen of the Camcorder. (You will be able to locate the RESET button by opening the LCD Screen. The Camcorder should be switched ON when you reset the unit. Press the RESET button using a sharp-pointed object).

NOTE: Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.

If the issue still persists after resetting the Camcorder and with different i.LINK cable then your Camcorder requires service to resolve the issue.


Good Luck!!!!!!!!!!!!!!!

Sep 15, 2009 | Sony DCR-HC52E Mini DV Camcorder

1 Answer

USB cable to connect JVC camcorder to PC


Hi there, found the following cable on ebay - the picture clearly shows both ends so you can verify that it will plug into your camcorder. 
http://cgi.ebay.com/For-JVC-Camcorder-Mini-DV-to-PC-Computer-USB-Lead-Cable_W0QQitemZ350183177004QQihZ022QQcategoryZ139969QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Apr 11, 2009 | HP Computers & Internet

1 Answer

Issue connecting HD Video Camcorder HV10 to MacBook


The USB cable is only for downloading still pictures from the camcorder. I don't know of any way to download movie unless you have a computer with the necessary IEE1394 (DV) terminal. Sucks as I have a Macbook Pro and can't download the video!

Jul 14, 2008 | Canon HV10 HD Camcorder

2 Answers

Jazz hdv178


Just the ticket !

Jul 11, 2008 | Jazz DV169 Camcorder

1 Answer

My Panasonic Palmcorder PV-GS19 does not connect to my pc


if you want to transfer the video to the computer, I use a firewire cable that I had to buy separately, make sure ur computer has a firewire port. The usb cable is only good for downloading pictures.

Dec 17, 2007 | Panasonic Palmcorder PV-GS9 Mini DV...

1 Answer

PC can not regconize Camcorder


Hi, Beside the dv cable, your PC must have a firewire card. USB connection is no good to transfer video to your PC. I have no problem with windows XP. See http://www.videohelp.com/. good luck

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3 Answers

Camcorder connection to pc computer


you can install picture package software which comes any ofusual sony cybershot digi cam. I think that might work..try that and revert back to me.

Sep 07, 2006 | Sony Handycam DCR-HC21 Mini DV Digital...

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