We bought 5 players fer our kids of those 5, 3 players will not work .. 2 repeatedly flash when turned on and battery must be removed to shut down. The 3rd player has a broken button and when it does finally boot up it locks up and again we must pull battery to shut down. We cannot exchange them from the store purchased at and they told us to contact the company.
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Re: 3 non working players
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Don't worry that doesn't mean that your mp3 player is faulty, if there is any fault it is from the charger but since the usb charges it well, just continue to use it. It doesn't mean the player is faulty, IT HAPPENS.
hey.....i had the same problem too.....but all u need to do is take a straigtened paper clip pin and press in the reset point inside for 5 sec and release and then switch off and switch it on it should work...inacse it does not repeat the same by piercing the pin for more than 5 secs and wait until the screen flashes...hope this helps.
I had the same problem for weeks. Very frustrating. Try the following as it brought my pocket dj back to life. I found that (while plugged into an AC adapter) by inserting a paper clip in the hole on the bottom (reset button) and holding it there for 5 secs it would power cycle the dj then the charging icon would appear in the top left corner, however it did go away after 5 icon flashes. I did this repeatedly. I noticed that every time I pwr cycled it , I got more icon flashes and it would charge for a bit longer. Finally it charged completely. Weird but this is what worked for my player.
mine did the same thing ... so i took it apart carfully and found that the battery conection had come off ... so i re attached it with some sauder(<--- sorry fer the spelling) and it worked fine after that
Your player may be experiencing some temporary power problems which may be corrected using the following procedures:
(1) Remove the battery, then press and hold the "Menu" button for 30 seconds to drain the excess electrical charge off the player
(2) Insert an unused battery and try to turn it on again
(3) If this does not work, repeat the same process but this time, press and hold the "Menu" button longer (45 seconds to 1 minute). Insert an unused battery and try to turn it on again
Another way would be to format the player. But before formatting the player, switch the player to "MSC" mode (to allow the computer to recognize the player as a "Flash Drive") by enabling the "Hold" switch (slide the Hold switch to expose the "orange-colored surface")
(1) Plug the player to your computer
(2) In Windows Explorer, locate the player (it would be assigned a drive letter)
(3) Right-click on the drive letter corresponding to the M240, then select "Format"
(4) On the "Format" window, make sure you select "FAT" as its File System type
(5) CLick "Start"to begin the format process.
(6) Unplug the player, disable the Hold switch, then try to turn the player on.