Question about iLO (2 GB) MP3 Player

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3 non working players

We bought 5 players fer our kids of those 5, 3 players will not work .. 2 repeatedly flash when turned on and battery must be removed to shut down. The 3rd player has a broken button and when it does finally boot up it locks up and again we must pull battery to shut down. We cannot exchange them from the store purchased at and they told us to contact the company.

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  • raefamily May 05, 2009

    firmware update ilo 256 mp3

    Click on the following link and follow the instructions for downloading the updater. However, instead of opening or running the update, please save it to your desktop (or other location on your computer) and run it from there. "-->

  • raefamily May 05, 2009

    I finally returned them and the new ones acted the same way. Got the needed firmware to fix it to no avail. Told the kids they could use them for hockey pucks after they died out the last time. I do not recommend the product.


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This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 05, 2008

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