Question about KitchenAid KGRA806PSS Gas Kitchen Range

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KGRA806PSS00 oven dead after self cleaning

I have a KitchenAid that was in the middle of Self Cleaning when it stopped. Nothing no panel lights and oven door is locked. This is the 2nd time this has happened. The first was in Jan. 2007. The top burners work fine. It looks like the replaced some "thermal safety" last year based on the receipt. Any idea if this could be the same problem and what the part# is for this part? Also, how do I get the oven door open now?

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  • danit Apr 14, 2008

    Same thing happened to me. I turned on self-cleaning and the door is locked and won't open after several days. The display panel is also off. Tried unplugging and plugging back in, but it's still not working. I called kitchenaid but they said its an expensive fix. Yet I did nothing wrong. Help

  • Anonymous Jun 23, 2008

    Kitchen Aid knows the problem and wont' fix??? We have the exact same problem.



    First time we ever used self clean and it stops??!? Fix it yourself ... it's a gas range... won't I need to worry about gas line issues?



    For a gas stove that cost that much, I'm surprised at the lack of support.

  • Anonymous Aug 16, 2008

    I have the Architect Series II dual fuel range KDRS807SSS and had the same problem. The power failed during a self clean cycle, and when the power was restored the door was locked and there was no display on the oven. The gas range was still working.

    I had a technician out who wanted to take the oven apart and change the "computer". Fortunately, I'd read this post and had him check the thermal fuse first. That was the problem. Of course he didn't have the part, so I got it from repairclinic.com for $45, Kitchenaid p/n 9759242. Put it in myself.

    Speculation is that when the power went out the fans stopped, so it overheated.


  • Tommy One Apr 30, 2009

    Same problem with the thermal fuse blowing when using the self clean cycles. I replaced the 110 degree C unit with a 130 degree C unit ( the tech sheet that came with the range showed a 130 degree unit installed? As stated in other posts it is very easy to replace.
    Hopefully this will solve the problem. I contacted KitcheAid customer service and was told ( sounded like she maintained a straight face too ) that they had never had any reports of this problem. She also told me that it is not possible to contact the service department of their organization since even they don't know the phone number or email address ( sounds plausible doesn't it ). The attitude of the woman I spoke with was that since the warranty period has expired it is not their problem, too bad so sad, why am I bothering them with my problem. I requested to speak to her supervisor or someone else higher up the food chain at Whilpool, she proceeded to put me on hold ( I'm sure she had an evil smile on her face ) after 30 min of waiting it became apparent that no one was ever going to answer.

    I will never purchase a Whilpool product again! How about you?



  • Anonymous May 01, 2009

    On KGRA806PW disply panel is totally dead after running Clean Cycle. Door remains locked but unit has power and burners work.

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Heres the part number for the saftey thermostat 8300802


Posted on Apr 08, 2008

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Part 8300802 tested "open", replaced and problem solved.

Posted on May 02, 2009

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I have the Architect Series II dual fuel range KDRS807SSS and had the same problem. The power failed during a self clean cycle, and when the power was restored the door was locked and there was no display on the oven. The gas range was still working.

I had a technician out who wanted to take the oven apart and change the "computer". Fortunately, I'd read this post and had him check the thermal fuse first. That was the problem. Of course he didn't have the part, so I got it from repairclinic.com for $45, Kitchenaid p/n 9759242. Put it in myself - just have to remove the back panel.

Speculation is that when the power went out during the self clean the fans stopped, so it overheated and blew the fuse.

Posted on Aug 16, 2008

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The cooling fan is stuck on these models, which causes the thermostats to blow anytime you do a selfclean. fix the fan before you attemp to clean after replacing the thermostate.

Posted on Sep 15, 2012

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Call KitchenAid/Whirpool and talk to the "Executive Management Team"
I had this fault for the second time and this time spoke to the Exec Management team who said they were unaware of this as a common fault. My stove was ‘fixed’ free of charge – the fuse was replaced, again.
Please everyone who has had or is having this problem call again – this problem needs to be fixed, replacing the fuse each time or not using the self clean function is NOT a fix.

Posted on Sep 04, 2008

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Yes, I had exactly the same problem. It was only a couple of years old, but no longer on warranty. Sears took two weeks to get here to see it and then another week to "order the part.' It was just under $200.00 to just change a fuse.

Here is exactly what they did: unscrew the back panel (lots of screws) and just replace the thermo fusse. You can get this part at a store that sells applicance parts for probably under $15.00 and put it in yourself. Apparently, KitchenAid gas stoves have this problem all of the time because the heat is too extensive for the part and it shortcircuts. Do the above and save yourself a lot of money.

Posted on Apr 18, 2008

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