Question about Computers & Internet
This code means: Flatbed optical-unit-motor failure
Steps to check this failure
1. Verify that the optical-unit lock is in the unlocked position.
2. Verify that the flatbed optical unit moves during initialization when the power is turned on.
Use the control-panel diagnostic menu to test the scanner motor. See "Diagnostic tests below.
3. Contact HP Customer Care for further assistance.
Posted on Mar 24, 2008
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Posted on Jan 02, 2017
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