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Won't turn on at all and the focus is stuck

My camera has been installed and everything and now it won't turn on at all and none of my programs like windows live messenger or the programs that came with it can't recognize its there. Under Device manager however, my computer knows its there but says it can't start but offers no solutions. Now on top of this the lens will not rotate side to side like it used to. and it sounds like something is loose inside of it....

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  • emyn929 Apr 07, 2008

    I already install the program veo cam driver still my cam does not work in my messenger

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2 Answers

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  • Expert
  • 268 Answers

Hi,

Black screen in Veo Digital Studio or Yahoo! Messenger.

Veo Digital Studio:

Start the Veo Digital Studio and then click on the "Take a Snapshot" button. The camera light should turn on.

Click the "Settings" button and then click the "Advanced Settings" button.

On the Video Quality screen, click the "Defaults" button to enable the default settings for the camera.

Click "OK" and then "OK" again. You should now see the live video on your screen.

If you still see a black image on the screen, try disabling the overlay feature to see if this resolves the issue:

Unplug the camera from the computer.

Start the Veo Digital Studio and then click on the "Take a Snapshot" button.

The Veo Digital Studio will indicate "Digital Video PC Camera is not connected to this computer." Click "OK" to this message.

Click the "Quick Fix" button and then check in the "Disable Overlay" checkbox. Click "Fix it" and then close out of the Veo Digital Studio.

Plug your camera back into the computer and then try the Veo Digital Studio again.

Yahoo! Messenger:

Make sure that your camera works and you can see yourself by following the steps above for the Veo Digital Studio.

Close the Veo Digital Studio and then start Yahoo! Messenger.

In Yahoo! Messenger, click on Tools->Start My Webcam.

If you see a black screen, in the My Webcam window, click on File->Preferences.
On the left side of the Prefences window, select Webcam.
Click on the "Camera Source" button. In the Camera Source drop down menu, select the Veo PC Camera or Veo Web Camera and then click OK.

Click on the "Camera Settings" button and then click the "Defaults" button.

Click "OK" and then "OK" again to close the Properties window.
If you still see a black screen in the My Webcam window, please contact Yahoo! for more assistance or refer to the Yahoo!
Messenger Webcam Help page at:

http://help.yahoo.com/help/us/mesg/webcams/index.html

Good Luck.

Live, Love, Laugh.

Posted on May 11, 2008

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  • Veo Master
  • 10,322 Answers

1st You download Webcam Driver.
Downlode After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Veo Camera Drivers for Windows XP Vista Windows 7

Posted on Mar 01, 2014

2 Suggested Answers

tom19511
  • 1601 Answers

SOURCE: Won't turn on at all and the focus is stuck

It is probably broken in the focus ring. If it new take it back.
Make sure that it is recognized in device manager

Posted on Mar 27, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Won't turn on at all and the focus is stuck


you have to make sure its not running in another program

Mar 24, 2008 | Veo Stingray

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