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Most of the larger-chain auto parts stores have hand-held OBD II scan tools and will allow you to use them there at no cost. Plug the scanner into the OBD port and read/record the code(s) stored in your car's computer. The scanner should also have a function that erases stored codes and turns off the "check engine" light. Then, ask the counterman/woman what the code means and decide whether or not to have the malfunction repaired or serviced. Good luck.
Sometimes i can get it to retrieve on another station. Maybe its a communication issue and taking too long to retrieve so it timed out. also you can change the program to wait longer before timing out.