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Having upgraded Itunes to Verision 9 I get the following message when I try to sync my iphone. "iTunes was unable to load provider data from Sync Services" I am using Windows 7, any ideas how to fix?

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  • nick_hancock Apr 27, 2010

    If I uninstall ITunes how do I make sure I do not lose my music / apps from my Iphone?

  • nick_hancock Apr 28, 2010

    I tried rtenaming these files but then could not open Itunes becaus it told me the file sqlite3.dll did not exist.

    I think i will need to reinstall itunes but am concerned that I will lose all the apps/ music I have currently. Or will these be automatically recovered?


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The only way to correct this problem is to uninstall and reinstall Itunes from your system, you will also need to remove some other program, check this link for the steps.

http://support.apple.com/kb/HT1923

Posted on Apr 27, 2010

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  • Mark Gil
    Mark Gil Apr 28, 2010

    You should be able to retrieve those files once you reinstall ITunes on your system

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Hi,

Copy files SQLite3.dll and libtidy.dll from C:\Program Files\Common Files\Apple\Apple Application Support

And paste to

C:\Program Files\Common Files\Apple\Mobile Device Support.

That fix the problem with the latest ITunes and Windows 7 X64

Good luck!
Save a tree.

Posted on Apr 28, 2010

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Search in Windows folder for:

libxml2.dll
sqlite3.dll

rename all instances of these 2 files (I made them both .dl_)

Hook up your iphone and see what happens.

Posted on Apr 28, 2010

  • yadayada
    yadayada Apr 28, 2010

    I don't know if u have done an apple user forum review of this problem but there are 100's of posts on this exact problem, the only real solution seems to be to remove itunes from your phone and start over.

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